Strategic Freight Forwarding Growth Manager

DSV; Balikpapan; Hybrid; IDR 240,000,000 - 360,000,000; Full time

Job summary

DSV Balikpapan seeks a Business Development Manager to drive Commercial growth, establishing and developing new business opportunities with customers in Balikpapan and around East Kalimantan.

You will manage the sales process, maintain the CRM pipeline, project volumes, and coordinate with overseas networks to convert leads into contracts, delivering measurable growth while ensuring customer satisfaction and targeted revenue.

Qualifications

• Diploma or Bachelor’s degree in any major.
• Minimum 2 years as a Sales Hunter in Freight Forwarding or related field.
• Basic knowledge of Logistics & Freight Forwarding, specifically in Commercial.
• Strong client-facing capabilities, understanding customer needs, and problem resolution.
• Local market knowledge and awareness of customer/product landscapes.
• Excellent interpersonal, written and verbal communication skills.
• Organized, flexible, and able to prioritize under tight deadlines.
• Fluent English, both written and spoken.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Establish and develop new business opportunities with Customers in the assigned territory and with named targets.
• Execute the sales process per rollout/training: pipeline management and CRM updates; provide client and target information, sales calls, opportunities, pipeline maintenance.
• Achieve monthly opportunities targets as agreed.
• Prepare volume projections and short/long-term action plans to hit targets.
• Support and consult with overseas network on related prospects (sales leads).

Skills

Sales hunter

Customer focus

Communication skills

Time management

Education

Diploma / Bachelor’s Degree

Tools

Sales CRM

Microsoft Excel

PowerPoint

Job description

DSV Balikpapan seeks a Business Development Manager to drive Commercial growth, establishing and developing new business opportunities with customers in Balikpapan and around East Kalimantan.

You will manage the sales process, maintain the CRM pipeline, project volumes, and coordinate with overseas networks to convert leads into contracts, delivering measurable growth while ensuring customer satisfaction and targeted revenue.