Strategic Fmcg Key Accounts Lead – Samarinda

Hempel Paints Kuwait Company W.L.L.; Samarinda; Hybrid; IDR 240,000,000 - 360,000,000; Full time

Benefits offered by this job

Competitive base salary

Commissions/bonuses

Health, dental, and vision insurance

Professional development opportunities

Company phone and laptop

Job summary

Hempel Paints Kuwait Company W.L.L. is seeking a strategic Key Account Manager to lead relationships with major retail chains and distributors in Samarinda and East Kalimantan.

You will develop account strategies, drive growth, and act as the primary contact for key clients to maximize loyalty and profitability. The role emphasizes strong negotiation, CRM proficiency, and collaboration with marketing, operations, and finance to deliver impactful account plans and sustained business growth in the

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 4 years of experience in key account management or FMCG sales.
• Proven track record of managing and growing large customer accounts.
• Excellent negotiation, communication, and presentation skills.
• Strong analytical abilities and proficiency in sales forecasting and CRM software.
• Deep understanding of Samarinda retail landscape and consumer dynamics.

Responsibilities

• Develop and implement strategic account plans to achieve sales targets and expand business with key customers.
• Build and maintain strong, long-lasting relationships with decision-makers at major retail chains and distributors.
• Negotiate contracts, pricing, and promotional terms to ensure mutually beneficial partnerships.
• Analyze sales data and market trends to identify opportunities for growth and present actionable insights to clients.
• Collaborate with internal teams (marketing, operations, finance) to ensure seamless execution of account plans and address client needs.
• Manage account profitability and ensure timely resolution of customer issues and queries.
• Manage a portfolio of key accounts, ensuring high levels of customer satisfaction and retention.
• Develop and execute strategic account plans to achieve sales targets and expand business within existing accounts.
• Serve as the main point of contact for assigned clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling products and services.
• Collaborate with internal teams (e.g., product, support) to ensure seamless client experience.
• Negotiate contract renewals and new business agreements with key clients.

Skills

Key account management

Sales forecasting

CRM software

Negotiation

Communication

Presentation skills

Analytical thinking

Education

Bachelor's degree in Business or Marketing

Job description

Our client, a prominent player in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a driven and relationship-focused Key Account Manager to manage and grow strategic partnerships within the Samarinda territory. This role is pivotal in developing strong business relationships with major retail chains and distributors, ensuring optimal product placement, and driving sales growth through collaborative strategies. You will be the primary point of contact for key clients, ensuring their needs are met and contributing significantly to the company's market share expansion in East Kalimantan.

About the Role

Our client, a prominent player in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a driven and relationship-focused Key Account Manager to manage and grow strategic partnerships within the Samarinda territory. This role is pivotal in developing strong business relationships with major retail chains and distributors, ensuring optimal product placement, and driving sales growth through collaborative strategies. You will be the primary point of contact for key clients, ensuring their needs are met and contributing significantly to the company's market share expansion in East Kalimantan.

Key Responsibilities

• Develop and implement strategic account plans to achieve sales targets and expand business with key customers.
• Build and maintain strong, long-lasting relationships with decision-makers at major retail chains and distributors.
• Negotiate contracts, pricing, and promotional terms to ensure mutually beneficial partnerships.
• Analyze sales data and market trends to identify opportunities for growth and present actionable insights to clients.
• Collaborate with internal teams (marketing, operations, finance) to ensure seamless execution of account plans and address client needs.
• Manage account profitability and ensure timely resolution of customer issues and queries.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 4 years of experience in key account management or a similar sales role within the FMCG industry.
• Proven track record of successfully managing and growing large customer accounts.
• Excellent negotiation, communication, and presentation skills.
• Strong analytical abilities and proficiency in sales forecasting and CRM software.
• Deep understanding of the retail landscape and consumer dynamics in Samarinda is essential.

Benefits

• Competitive base salary and generous commission structure.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and advanced sales training.
• Company phone and laptop provided for business use.
• A challenging yet rewarding work environment with significant client interaction.

Our client is seeking a strategic and relationship-focused Key Account Manager to join their team in Samarinda. This role is dedicated to managing and growing relationships with our client's most important customers, ensuring their needs are met and their loyalty is maintained. You will act as the primary point of contact, developing account strategies, identifying upsell and cross-sell opportunities, and driving mutual success. This is an excellent opportunity for a results-driven professional to nurture high-value client relationships and contribute to sustained business growth in the East Kalimantan region.

About the Role

Our client is seeking a strategic and relationship-focused Key Account Manager to join their team in Samarinda. This role is dedicated to managing and growing relationships with our client's most important customers, ensuring their needs are met and their loyalty is maintained. You will act as the primary point of contact, developing account strategies, identifying upsell and cross-sell opportunities, and driving mutual success. This is an excellent opportunity for a results-driven professional to nurture high-value client relationships and contribute to sustained business growth in the East Kalimantan region.

Key Responsibilities

• Manage a portfolio of key accounts, ensuring high levels of customer satisfaction and retention.
• Develop and execute strategic account plans to achieve sales targets and expand business within existing accounts.
• Serve as the main point of contact for assigned clients, addressing inquiries and resolving issues promptly.
• Identify opportunities for upselling and cross-selling products and services.
• Collaborate with internal teams (e.g., product, support) to ensure seamless client experience.
• Negotiate contract renewals and new business agreements with key clients.

Requirements

• Proven experience as a Key Account Manager or in a similar client-facing sales role.
• Demonstrated success in managing large and complex client accounts.
• Strong understanding of sales principles and account management strategies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to develop strategic account plans and execute them effectively.
• Proficiency with CRM software and reporting tools.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work model offering flexibility between office and remote work.
• Opportunities for professional growth and career advancement.
• Access to product training and sales development programs.
• A supportive team culture with a focus on client success.