Our client, a prominent player in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a driven and relationship-focused Key Account Manager to manage and grow strategic partnerships within the Samarinda territory. This role is pivotal in developing strong business relationships with major retail chains and distributors, ensuring optimal product placement, and driving sales growth through collaborative strategies. You will be the primary point of contact for key clients, ensuring their needs are met and contributing significantly to the company's market share expansion in East Kalimantan.
Key Responsibilities
- Manage and grow a portfolio of key accounts within the FMCG industry.
- Develop and execute strategic account plans to achieve sales targets and objectives.
- Build and maintain strong, long-lasting relationships with key decision-makers.
- Identify opportunities for upselling and cross-selling within existing accounts.
- Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.
- Negotiate contracts and terms of business with key clients.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in key account management, preferably in FMCG.
- Proven track record of successfully managing and growing large accounts.
- Excellent negotiation, communication, and presentation skills.
- Strong understanding of sales processes and customer relationship management.
- Ability to work independently and travel within the Samarinda region.
Benefits
- Competitive salary with attractive commission structure.
- Comprehensive health and life insurance.
- Opportunities for professional development and career advancement.
- Company vehicle and travel allowances.
- A supportive and results-driven team environment.
Key Responsibilities (continued)
- Develop and implement strategic account plans to achieve sales targets and expand business with key customers.
- Build and maintain strong, long-lasting relationships with decision-makers at major retail chains and distributors.
- Negotiate contracts, pricing, and promotional terms to ensure mutually beneficial partnerships.
- Analyze sales data and market trends to identify opportunities for growth and present actionable insights to clients.
- Collaborate with internal teams (marketing, operations, finance) to ensure seamless execution of account plans and address client needs.
- Manage account profitability and ensure timely resolution of customer issues and queries.
Requirements (continued)
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 4 years of experience in key account management or a similar sales role within the FMCG industry.
- Proven track record of successfully managing and growing large customer accounts.
- Excellent negotiation, communication, and presentation skills.
- Strong analytical abilities and proficiency in sales forecasting and CRM software.
- Deep understanding of the retail landscape and consumer dynamics in Samarinda is essential.
Benefits (continued)
- Competitive base salary and generous commission structure.
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional development and advanced sales training.
- Company phone and laptop provided for business use.
- A challenging yet rewarding work environment with significant client interaction.