Room Division Admin (Admin Operational) hospitality

PT MAZARI STAYS HOSPITALITY; Kuta Selatan; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT MAZARI STAYS HOSPITALITY is seeking a Room Division Admin to support Front Office, Housekeeping and Engineering with administrative tasks and records management. The role emphasizes cross-department coordination and timely reporting to ensure smooth Room Division operations.

The candidate will organize operational documents, prepare daily/weekly/monthly reports, and assist in maintaining maintenance and supplies records. Strong MS Office skills and English proficiency are required.

Qualifications

• Minimum Diploma (D1/D2/D3) or equivalent in Hospitality Management, Business Administration, or related field.
• Minimum 1–2 years of experience in hospitality administration, preferably in Front Office, Housekeeping, Engineering, or Room Division.
• Experience in a villa, hotel, or hospitality environment is preferred.

Responsibilities

• Handle daily administrative tasks for Front Office, Housekeeping, and Engineering departments
• Prepare, organize, and maintain operational documents, reports, and records
• Coordinate administrative matters between FO, HK, Engineering, and other related departments
• Assist with daily occupancy, arrival, departure, room status, and guest-related reports
• Maintain housekeeping reports, room status updates, cleaning schedules, and related records
• Maintain records of maintenance requests, work orders, preventive maintenance, and completed repairs
• Prepare daily, weekly, and monthly Room Division reports as required
• Follow up on pending issues across FO, HK, and Engineering
• Assist in monitoring departmental supplies, equipment, linen, amenities, and other operational items
• Support Room Division management with administrative projects and operational requirements

Skills

Microsoft Office

English

Education

Diploma (D1/D2/D3) in Hospitality Management

Tools

Excel

Word

Job description

Room Division Admin (Admin Operational) hospitality

Room Division Admin provides administrative support across Front Office, Housekeeping, and Engineering departments. The role involves coordinating administrative matters between departments, maintaining operational documents and records, and ensuring smooth communication and documentation across Room Division operations.

Key responsibilities

Handle daily administrative tasks for Front Office, Housekeeping, and Engineering departments

Prepare, organize, and maintain operational documents, reports, and records

Coordinate administrative matters between FO, HK, Engineering, and other related departments

Assist with daily occupancy, arrival, departure, room status, and guest-related reports

Maintain housekeeping reports, room status updates, cleaning schedules, and related records

Maintain records of maintenance requests, work orders, preventive maintenance, and completed repairs

Prepare daily, weekly, and monthly Room Division reports as required

Follow up on pending issues across FO, HK, and Engineering

Assist in monitoring departmental supplies, equipment, linen, amenities, and other operational items

Support Room Division management with administrative projects and operational requirements

About you

Minimum Diploma (D1/D2/D3) or equivalent, preferably in Hospitality Management, Business Administration, or related field

Minimum 1–2 years of experience in hospitality administration, preferably in Front Office, Housekeeping, Engineering, or Room Division

Experience in a villa, hotel, or hospitality environment is preferred

Strong administrative and organizational skills with good attention to detail

Proficient in Microsoft Office, especially Excel and Word; familiarity with hotel/villa systems is an advantage

Able to prepare daily, weekly, and monthly reports accurately and on time

Good communication and coordination skills with different departments

Able to manage multiple tasks, prioritize work, and follow up on pending matters

Able to work independently as well as collaboratively with the Room Division team

Good command of English, both written and verbal