Receptionist

Smoore Technology Indonesia; Purwosari; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Smoore Technology Indonesia is seeking a capable Administrative Assistant to support Visitor Control, mail room operations, and facility coordination at our Purwosari campus. The role handles front desk duties, travel coordination, and day-to-day office tasks to keep operations smooth.

Fluent English is required; proficiency in Mandarin is advantageous. A college degree and prior experience in corporate administration or front desk functions are preferred.

Qualifications

• College degree or above.
• Proven experience or familiarity with corporate administrative and front desk operations.
• Fluent in English with strong verbal and written communication; Mandarin is advantageous.

Responsibilities

• Visitor Control: Manage the entry and exit registration process for all visitors and guests.
• Mail room & Logistics Administration: Coordinate courier services and hotel/ travel arrangements.
• Facility & Office Management: Oversee office upkeep, pantry, and driver schedules.
• General Administrative Support: Handle expense reimbursements and team event logistics.

Skills

Front desk operations

Customer service

English proficiency

Education

College degree

Job description

• Visitor Control: Manage the entry and exit registration process for all visitors and guests.
• Guest Hospitality: Provide meeting support and professional reception services for clients and external guests.
• Inquiries & Incidents: Serve as the primary point of contact for the service help desk, handling general inquiries and front desk emergencies.
• Lost & Found: Oversee the front desk lost-and-found system for ID cards, lanyards, and personal belongings.

2. Mail room & Logistics Administration

• Courier Services: Manage incoming and outgoing express deliveries, mail, and corporate documents.
• Expatriate Support: Assist expatriates with local SIM card registration and handle other urgent personal/professional requests.
• Corporate Travel: Coordinate and manage hotel reservations for employees and visiting guests.
• Grab Platform Management: Oversee the company’s Grab Corporate account and monitor daily usage.

3. Facility & Office Management

• Office Upkeep: Liaise with the cleaning team to maintain cleanliness and order across all office areas.
• Pantry Management: Inventory and restock pantry consumables regularly (including coffee, sugar, tea, and water supplies).
• Company Fleet Coordination: Manage and optimize driver schedules for both daily operations and special assignments.

4. General Administrative Support

• Expense Reimbursement: Process administrative expenses, such as dormitory water and WiFi fee reimbursements.
• Team Activities: Provide operational and logistics support for internal team events and company activities.
• Assist with other administrative and clerical duties as assigned.

Qualifications

• 1.College degree or above .
• 2.Proven experience or familiarity with corporate administrative and front desk operations.
• 3.Fluent in English with strong verbal and written communication skills; proficiency in conversational Mandarin is highly advantageous.