Retail Training Specialist – Jabodetabek

Blibli; Jakarta Pusat; On-site; IDR 90,000,000 - 135,000,000; Full time

Job summary

Blibli Electronic, part of the Blibli Group, is expanding nationwide to provide trusted electronic products with quality service. We are hiring a Training Implementation Staff to ensure learning programs across Jabodetabek stores and operations are executed effectively, with sessions spanning product knowledge, sales capability, customer service, and company policies.

You will monitor participation, certifications, and training effectiveness, while supporting onboarding for new stores and

Qualifications

• Bachelor’s degree in Psychology, HR, Education, Business, or related field.
• 1-2 years in Learning & Development or Training roles.
• Experience in training delivery, facilitation, coaching, and store visits.
• Strong communication and stakeholder management skills.
• Willingness to travel across Jabodetabek for field visits.
• Experience in retail or consumer electronics is an advantage.
• Open to candidates from various industries with relevant L&D experience.

Responsibilities

• Execute training programs across stores and operations in Jabodetabek.
• Facilitate classroom, on-the-job, and virtual sessions on product knowledge and service excellence.
• Monitor participation, progress, certifications, and evaluations with data-driven reporting.
• Support new store openings, onboarding, refreshment training, and development initiatives.
• Collaborate with Store Ops and Area Managers to identify capability gaps.
• Conduct coaching and field visits to reinforce learning and drive improvement.

Skills

Training delivery

Facilitation

Communication

Stakeholder management

Field visits

Education

Bachelor's degree in Psychology, HR, Education, Business

Job description

Blibli Electronic, part of the Blibli Group, is expanding nationwide to provide trusted electronic products with quality service. We are hiring a Training Implementation Staff to ensure learning programs across Jabodetabek stores and operations are executed effectively, with sessions spanning product knowledge, sales capability, customer service, and company policies.

You will monitor participation, certifications, and training effectiveness, while supporting onboarding for new stores and