Sales Retail Trainer - Jabodetabek

Blibli; Jakarta Pusat; On-site; IDR 90,000,000 - 135,000,000; Full time

Job summary

Blibli Electronic, part of the Blibli Group, is expanding nationwide to provide trusted electronic products with quality service. We are hiring a Training Implementation Staff to ensure learning programs across Jabodetabek stores and operations are executed effectively, with sessions spanning product knowledge, sales capability, customer service, and company policies.

You will monitor participation, certifications, and training effectiveness, while supporting onboarding for new stores and

Qualifications

• Bachelor’s degree in Psychology, HR, Education, Business, or related field.
• 1-2 years in Learning & Development or Training roles.
• Experience in training delivery, facilitation, coaching, and store visits.
• Strong communication and stakeholder management skills.
• Willingness to travel across Jabodetabek for field visits.
• Experience in retail or consumer electronics is an advantage.
• Open to candidates from various industries with relevant L&D experience.

Responsibilities

• Execute training programs across stores and operations in Jabodetabek.
• Facilitate classroom, on-the-job, and virtual sessions on product knowledge and service excellence.
• Monitor participation, progress, certifications, and evaluations with data-driven reporting.
• Support new store openings, onboarding, refreshment training, and development initiatives.
• Collaborate with Store Ops and Area Managers to identify capability gaps.
• Conduct coaching and field visits to reinforce learning and drive improvement.

Skills

Training delivery

Facilitation

Communication

Stakeholder management

Field visits

Education

Bachelor's degree in Psychology, HR, Education, Business

Job description

1 - 2 Years

Job Description

Blibli Electronic is part of Blibli Group — a retail chain specializing in basic and essential electronic needs. We’re expanding nationwide to provide trusted, high-quality products at affordable prices, supported by excellent customer service. Here, you’ll be part of a team that helps customers find solutions for their everyday technology needs, ensuring every store visit reflects Blibli’s promise of quality, care, and reliability.

As a Training Implementation Staff, you will play a key role in ensuring the successful execution of learning and development programs across stores and operational teams within the Jabodetabek area. You will be responsible for delivering training programs, facilitating learning sessions, monitoring training effectiveness, and supporting employee capability development to achieve business objectives. Your contribution will help strengthen product knowledge, service excellence, operational consistency, and overall employee performance.

What We'll Work on Together

• Execute training programs and learning initiatives across stores and operational locations within the Jabodetabek area, ensuring alignment with business objectives and training standards.
• Facilitate engaging classroom, on-the-job, and virtual training sessions covering product knowledge, sales capability, customer service excellence, operational procedures, and company policies.
• Monitor training participation, learning progress, certification completion, and training effectiveness through evaluations, observations, coaching follow-ups, and data-driven reporting.
• Support new store openings, onboarding programs, refreshment training, and development initiatives to ensure employee readiness and performance consistency.
• Collaborate with Store Operations, Area Managers, and relevant stakeholders to identify capability gaps and ensure training implementation supports operational needs.
• Conduct coaching and field visits to reinforce learning application and drive continuous improvement in employee performance.

Qualification

• Bachelor’s degree in Psychology, Human Resources, Education, Business, or a related field.
• 1-2 years of experience in Learning & Development, Training Implementation, Training Specialist, Retail Training, or a related function.
• Strong experience in training delivery, facilitation, coaching, store visits, and employee development programs.
• Excellent communication, presentation, stakeholder management, and facilitation skills.
• Comfortable traveling within the Jabodetabek area and conducting frequent field visits to stores and operational locations.
• Experience in retail, FMCG, consumer electronics, or service industries will be an advantage.
• Open to candidates from various industries with relevant Learning & Development and Training experience.

We believe growth happens where people feel safe to share, fail, and try again. Here, you’ll find teammates who push you to do better, not harder, and leaders who listen before they lead. Whether you’re learning something new or teaching what you know, there’s always room to grow together.