Sales & Retail Operation Staff (Jabodetabek)

Blibli; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Blibli is seeking a dynamic Retail Sales & Retail Operations Staff to oversee a cluster of stores in Jabodetabek. You will coach Store Supervisors, monitor performance, safeguard inventory, and ensure consistent customer experiences across locations.

You will lead sales efforts, ensure SOP compliance, and collaborate with cross-functional teams to optimize store profitability. Willingness to travel within the region is required.

Qualifications

• Bachelor's degree (S1) or Diploma (D3) in Business, Management, Retail Management, or related field.
• 2–3 years of experience managing multiple stores in retail operations, preferably consumer electronics or specialty retail.
• Proven experience leading Store Supervisors or Store Managers and driving sales performance across locations.

Responsibilities

• Lead and monitor the performance of assigned stores to achieve sales targets, KPIs, and customer service standards.
• Conduct regular store visits to ensure SOPs, merchandising standards, and operational excellence.
• Monitor sales performance and identify opportunities to improve revenue, productivity, and profitability.
• Oversee inventory accuracy and asset protection by implementing stock control procedures and audits.
• Coach, develop, and evaluate Store Supervisors and store teams to improve leadership effectiveness.
• Review manpower planning, workforce allocation, and store roster management for optimal coverage.
• Lead operational readiness and hypercare activities for new store openings.
• Prepare operational reports and collaborate with cross-functional teams to enhance store performance.

Skills

Store Leadership

Retail Operations

Inventory Management

SOP Compliance

Microsoft Excel

Retail Reporting

Education

Bachelor's degree or Diploma

Tools

Microsoft Excel

Retail reporting systems

Job description

Retail Sales & Retail Operation Staff (Jabodetabek) Sarana Jaya, Kota Jakarta Pusat, Dki Jakarta, Indonesia 2 - 4 Years

Job Description

About the Role

Blibli Electronic is part of Blibli Group—a retail chain specializing in essential consumer electronics. As we continue expanding across Indonesia, we are committed to delivering exceptional customer experiences through operational excellence, strong commercial execution, and consistent service standards.

As a Sales & Retail Operations Staff, you will oversee the day-to-day performance of a cluster of stores, ensuring sales targets are achieved while maintaining operational excellence. Acting as the bridge between Head Office and store operations, you'll coach Store Supervisors, monitor business performance, safeguard inventory, and ensure every store consistently delivers the best customer experience.

What You'll Do

• Lead and monitor the performance of assigned stores to achieve sales targets, operational KPIs, and customer service standards.
• Conduct regular store visits to ensure compliance with SOPs, merchandising standards, and operational excellence.
• Monitor sales performance and identify opportunities to improve revenue, productivity, and store profitability.
• Oversee inventory accuracy and asset protection by implementing stock control procedures and conducting regular stock opname.
• Coach, develop, and evaluate Store Supervisors and store teams to improve operational capability and leadership effectiveness.
• Review manpower planning, workforce allocation, and store roster management to ensure optimal operational coverage.
• Lead the operational readiness and hypercare activities for new store openings, ensuring smooth execution during the first operational period.
• Prepare operational reports, identify improvement opportunities, and collaborate with cross-functional teams to enhance store performance.

What You'll Bring to the Team

• Bachelor's degree (S1) or Diploma (D3) in Business, Management, Retail Management, or a related field.
• Minimum 2-3 years of experience managing multiple stores in retail operations, preferably within consumer electronics, modern trade, or specialty retail.
• Proven experience leading Store Supervisors or Store Managers and driving sales performance across multiple locations.
• Strong understanding of retail operations, inventory management, SOP compliance, and store performance management.
• Excellent leadership, coaching, and people development skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Highly agile with a hands-on approach and willing to travel extensively within the assigned region.
• Proficient in Microsoft Excel and retail reporting systems.

Job Snapshot

Job ID

JOB_422

Location