Regional Retail Operations Lead – Electronics

Blibli; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Blibli is seeking a dynamic Retail Sales & Retail Operations Staff to oversee a cluster of stores in Jabodetabek. You will coach Store Supervisors, monitor performance, safeguard inventory, and ensure consistent customer experiences across locations.

You will lead sales efforts, ensure SOP compliance, and collaborate with cross-functional teams to optimize store profitability. Willingness to travel within the region is required.

Qualifications

• Bachelor's degree (S1) or Diploma (D3) in Business, Management, Retail Management, or related field.
• 2–3 years of experience managing multiple stores in retail operations, preferably consumer electronics or specialty retail.
• Proven experience leading Store Supervisors or Store Managers and driving sales performance across locations.

Responsibilities

• Lead and monitor the performance of assigned stores to achieve sales targets, KPIs, and customer service standards.
• Conduct regular store visits to ensure SOPs, merchandising standards, and operational excellence.
• Monitor sales performance and identify opportunities to improve revenue, productivity, and profitability.
• Oversee inventory accuracy and asset protection by implementing stock control procedures and audits.
• Coach, develop, and evaluate Store Supervisors and store teams to improve leadership effectiveness.
• Review manpower planning, workforce allocation, and store roster management for optimal coverage.
• Lead operational readiness and hypercare activities for new store openings.
• Prepare operational reports and collaborate with cross-functional teams to enhance store performance.

Skills

Store Leadership

Retail Operations

Inventory Management

SOP Compliance

Microsoft Excel

Retail Reporting

Education

Bachelor's degree or Diploma

Tools

Microsoft Excel

Retail reporting systems

Job description

Blibli is seeking a dynamic Retail Sales & Retail Operations Staff to oversee a cluster of stores in Jabodetabek. You will coach Store Supervisors, monitor performance, safeguard inventory, and ensure consistent customer experiences across locations.

You will lead sales efforts, ensure SOP compliance, and collaborate with cross-functional teams to optimize store profitability. Willingness to travel within the region is required.