Retail Training Specialist (Cirebon Area)

Blibli; Sunyaragi; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Blibli Electronic, part of Blibli Group, seeks a Sales Retail Trainer Staff to implement learning programs across stores in the Cirebon area. You’ll design, deliver and assess training focused on product knowledge, sales capability, and customer service standards.

This full-time role offers field coaching, performance feedback, and collaboration with store operations to boost consistency and employee development, with a 6-month contract during the evaluation period.

Qualifications

• Bachelor’s degree in Psychology, Human Resources, Education, Business, or a related field.
• 1-5 years of experience in Learning & Development, Training Implementation, Training Specialist, Retail Training, or a related function.
• Strong experience in training delivery, facilitation, coaching, store visits, and employee development programs.
• Excellent communication, presentation, stakeholder management, and facilitation skills.
• Comfortable traveling within the Cirebon area and conducting frequent field visits to stores and operational locations.
• Experience in retail, FMCG, consumer electronics, or service industries will be an advantage.
• Open to candidates from various industries with relevant Learning & Development and Training experience.

Responsibilities

• Execute training programs and learning initiatives across stores and operational locations within the Cirebon area, ensuring alignment with business objectives and training standards.
• Facilitate engaging classroom, on-the-job, and virtual training sessions covering product knowledge, sales capability, customer service excellence, operational procedures, and company policies.
• Monitor training participation, learning progress, certification completion, and training effectiveness through evaluations, observations, coaching follow-ups, and data-driven reporting.
• Support new store openings, onboarding programs, refreshment training, and development initiatives to ensure employee readiness and performance consistency.
• Collaborate with Store Operations, Area Managers, and relevant stakeholders to identify capability gaps and ensure training implementation supports operational needs.
• Conduct coaching and field visits to reinforce learning application and drive continuous improvement in employee performance.

Skills

Training delivery

Coaching

Facilitation

Store visits

Communication

Stakeholder management

Presentation skills

Education

Bachelor’s degree in Psychology, HR, Education, Business

Job description

Blibli Electronic, part of Blibli Group, seeks a Sales Retail Trainer Staff to implement learning programs across stores in the Cirebon area. You’ll design, deliver and assess training focused on product knowledge, sales capability, and customer service standards.

This full-time role offers field coaching, performance feedback, and collaboration with store operations to boost consistency and employee development, with a 6-month contract during the evaluation period.