Retail Training Specialist — Semarang Area

Global Elektronik Mitaprana; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Blibli Electronic, part of Blibli Group, is seeking a Sales Retail Trainer Staff to drive learning initiatives across Semarang stores. You will deliver and facilitate training, monitor progress, and support onboarding and development to ensure consistent customer service and product knowledge.

The role requires strong communication, coaching, and facilitation skills, with travel across the Semarang area for field visits.

Qualifications

• Strong experience in training delivery, facilitation, coaching, store visits, and employee development programs.
• Excellent communication, presentation, stakeholder management, and facilitation skills.
• Comfortable traveling within the Semarang area and conducting frequent field visits to stores and operational locations.

Responsibilities

• Execute training programs and learning initiatives across stores and operational locations within the Semarang area.
• Facilitate classroom, on-the-job, and virtual training sessions covering product knowledge and service excellence.
• Monitor training participation, progress, certification completion, and training effectiveness through evaluations and reporting.
• Support new store openings, onboarding, refreshment training, and development initiatives to ensure readiness and performance.
• Collaborate with Store Operations and Area Managers to identify capability gaps and align training with needs.
• Conduct coaching and field visits to reinforce learning and drive continuous improvement.

Skills

Communication

Presentation

Stakeholder management

Facilitation

Coaching

Education

Bachelor’s degree in Psychology, Human Resources, Education, Business, or a related field

Job description

Blibli Electronic, part of Blibli Group, is seeking a Sales Retail Trainer Staff to drive learning initiatives across Semarang stores. You will deliver and facilitate training, monitor progress, and support onboarding and development to ensure consistent customer service and product knowledge.

The role requires strong communication, coaching, and facilitation skills, with travel across the Semarang area for field visits.