RETAIL Human Resources Officer

PT BERSERI LEWAT AROMA; Tangerang; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

PT BERSERI LEWAT AROMA is seeking an HR Recruitment Specialist to manage end-to-end recruitment and employee administration for retail and sales assistant positions across our stores. You will ensure staffing, maintain HR records, and collaborate with cross-functional teams on HR-related matters.

Responsibilities include sourcing candidates, screening CVs, coordinating interviews, issuing offers, and supporting store operations from 10 AM to 10 PM as required.

Qualifications

• 2+ years of recruitment or HR experience.
• Experience recruiting Beauty Advisors, Sales Promoters, or Waitresses is preferred.
• Strong communication and interpersonal skills.
• High attention to detail and accuracy.
• Knowledge of HR best practices, employment laws, and regulations.
• Proactive mindset with a drive for continuous improvement.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Ability to maintain strict confidentiality and meet deadlines.

Responsibilities

• Manage the end-to-end recruitment process, from candidate sourcing through onboarding.
• Recruit and train retail staff and Sales Assistants.
• Screen and filter CVs in detail to ensure alignment with job requirements and user requests.
• Actively source potential candidates through multiple platforms and channels.
• Coordinate and schedule interviews based on candidate and user availability.
• Maintain accurate and up-to-date records of recruitment activities, including candidate names, interview dates, applied positions, interviewers, results, and references.
• Communicate employee join dates to the relevant PIC for inventory and data preparation.
• Prepare and issue offer letters to selected candidates.
• Monitor employee resignations and proactively source replacements to minimise vacancy periods.
• Organise and maintain HR documentation, including CVs, onboarding and offboarding forms, resignation letters, and SPHK letters.
• File complete employee records, including CVs, identity cards, family cards, and other personal documents.
• Collaborate with cross-functional teams to address HR-related matters.
• Provide operational support at the VERITES and GOODPERFUME stores when required.

Skills

Recruitment

HR administration

Candidate sourcing

Interview coordination

Communication

Attention to detail

Confidentiality

Time management

Independent work

Proactive mindset

Education

Bachelor’s degree in Human Resources

Job description

We are seeking an HR Recruitment Specialist to manage end-to-end recruitment and employee administration for retail and sales assistant positions. The role will help ensure stores are staffed with capable team members, maintain accurate HR records, and collaborate with cross-functional teams on HR-related matters.

Key responsibilities

Manage the end-to-end recruitment process, from candidate sourcing through onboarding.

Recruit and train retail staff and Sales Assistants.

Screen and filter CVs in detail to ensure alignment with job requirements and user requests.

Actively source potential candidates through multiple platforms and channels.

Coordinate and schedule interviews based on candidate and user availability.

Maintain accurate and up-to-date records of recruitment activities, including candidate names, interview dates, applied positions, interviewers, results, and references.

Communicate employee join dates to the relevant PIC for inventory and data preparation.

Prepare and issue offer letters to selected candidates.

Monitor employee resignations and proactively source replacements to minimise vacancy periods.

Organise and maintain HR documentation, including CVs, onboarding and offboarding forms, resignation letters, and SPHK letters.

File complete employee records, including CVs, identity cards, family cards, and other personal documents.

Collaborate with cross-functional teams to address HR-related matters.

Provide operational support at the VERITES and GOODPERFUME stores when required.

What we're looking for

Bachelor’s degree, preferably in Law, Business, Human Resources, or a related field.

At least 2 years of recruitment or HR experience.

Experience recruiting Beauty Advisors, Sales Promoters, or Waitresses is preferred, preferably through direct recruitment rather than an agency.

Strong communication and interpersonal skills.

High attention to detail and accuracy.

Strong knowledge of HR best practices, employment laws, and regulations.

Proactive mindset with a strong drive for continuous improvement.

Ability to work in a fast-paced environment while managing multiple priorities.

Ability to maintain strict confidentiality and meet deadlines.

Initiative, creativity, and the ability to work independently with minimal supervision while contributing effectively to project teams.

Functional laptop for work.

Willingness and availability to support store operations from 10 AM to 10 PM when required.