Hr Supervisor

Aadk; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

AADK is seeking an experienced HR Supervisor to oversee daily HR operations across its outlets in Surabaya. You will manage recruitment, payroll, attendance, and HR documentation, while implementing performance management and training initiatives to elevate workforce capability.

The role emphasizes employee relations, policy compliance, engagement, and data-driven HR reporting, collaborating with store leaders to enhance operations and growth.

Qualifications

• Bachelor's degree in psychology, management, law, business administration, or related field.
• 3-5 years of experience in Human Resources / Human Capital.
• 1-2 years of experience in a Supervisor or team leadership role.
• Proven experience handling various HR functions, including: Recruitment & Talent Acquisition; Payroll & HR Administration; Performance Management; Employee Relations & Industrial Relations; Learning & Development; HR Operations & Compliance.

Responsibilities

• Supervise and coordinate daily HR operations across units and outlets.
• Oversee end-to-end recruitment and manpower planning.
• Monitor workforce planning, placements, transfers, and manpower availability.
• Ensure payroll processing, attendance, and HR documentation are accurate and timely.
• Implement and monitor performance management systems and KPI evaluations.
• Coordinate training and development programs to improve competencies and leadership.
• Handle employee relations, disciplinary matters, grievances, and industrial relations per policies.
• Ensure compliance with HR policies, SOPs, and employment regulations.
• Monitor engagement, culture, and retention initiatives.
• Provide HR reports and analyze workforce data for management decisions.
• Coordinate with Operations Managers and Store Leaders to address workforce challenges.
• Support new outlet openings with recruitment, onboarding, and training preparation.
• Lead, guide, and evaluate the HR team to meet targets.

Skills

Leadership

Team coordination

Communication

Problem-solving

Analytical skills

Cross-functional collaboration

Education

Bachelor's in Psychology

Bachelor's in Management

Bachelor's in Law

Bachelor's in Business Admin

Job description

We are looking for an experienced HR Supervisor to oversee daily Human Resources operations, ensure effective pdinating HR functions, maintaining workforce effectiveness, and ensuring HR policies and procedures are implemented consistently across all outlets.

Key Responsibilities

Supervise and coordinate daily HR operations to ensure all HR activities run effectively across business units and outlets.

Oversee end-to-end recruitment and selection processes, ensuring manpower requirements are fulfilled according to operational needs.

Monitor workforce planning, employee placement, transfers, and manpower availability across outlets.

Ensure accurate and timely payroll processing, attendance monitoring, employee administration, and HR documentation.

Implement and monitor performance management systems, including KPI evaluations, performance reviews, and employee improvement plans.

Coordinate employee training and development programs to improve employee competencies and leadership capabilities.

Handle employee relations, disciplinary matters, grievances, and industrial relations in accordance with company policies and labor regulations.

Ensure compliance with company HR policies, Standard Operating Procedures (SOP), and applicable employment regulations.

Monitor employee engagement, organizational culture, and employee retention initiatives.

Provide HR reports, analyze workforce data, and recommend improvements to management.

Coordinate with Operational Managers, Store Leaders, and other departments to address workforce challenges and improve operational effectiveness.

Support new outlet openings by coordinating recruitment, manpower readiness, employee onboarding, and training preparation.

Lead, guide, and evaluate the performance of the HR team to ensure effective task execution and achievement of departmental targets.

Proven experience handling various HR functions, including:

Recruitment & Talent Acquisition

Payroll & HR Administration

Performance Management

Employee Relations & Industrial Relations

Learning & Development

HR Operations & Compliance

Strong understanding of manpower planning, organizational development, HR policies, and labor regulations.

Experience in hospitality, retail, F&B chains, or service-based businesses is highly preferred.

Strong leadership, team coordination, communication, and problem-solving skills.

Good analytical skills with the ability to interpret HR data and provide practical recommendations.

Able to work collaboratively with cross-functional teams and handle multiple priorities.

Detail-oriented, proactive, organized, and able to work in a dynamic operational environment.

eople management practices, and support organizational growth across AADK . This role will be responsible for coor

Qualifications

Bachelor's Degree in Psychology, Management, Law, Business Administration, or a related field.

Minimum 3-5 years of experience in Human Resources / Human Capital.

Minimum 1-2 years of experience in a Supervisor or team leadership role.

Proven experience handling various HR functions, including:

Recruitment & Talent Acquisition

Payroll & HR Administration

Performance Management

Employee Relations & Industrial Relations

Learning & Development

HR Operations & Compliance

Strong understanding of manpower planning, organizational development, HR policies, and labor regulations.

Experience in hospitality, retail, F&B chains, or service-based businesses is highly preferred.

Strong leadership, team coordination, communication, and problem-solving skills.

Good analytical skills with the ability to interpret HR data and provide practical recommendations.

Able to work collaboratively with cross-functional teams and handle multiple priorities.

Detail-oriented, proactive, organized, and able to work in a dynamic operational environment.

eople management practices, and support organizational growth across AADK . This role will be responsible for coor