Remote Retail Sales Associate - Part-Time Customer Support

Pt Candra Sumbertama; Padang; Remote; IDR 296,737,000 - 445,105,000; Part time

Benefits offered by this job

Competitive hourly wage

Flexible part-time schedule

Employee discounts

Training and skill development

Job summary

Pt Candra Sumbertama is seeking a dedicated Retail Sales Associate to provide essential remote support from your home office. In this part-time role you will handle product inquiries, order status, and general assistance with a focus on delivering a positive customer experience.

You will leverage retail knowledge and strong communication to resolve issues, process transactions, and advocate for product recommendations.

Qualifications

• High school diploma or equivalent; some college or relevant certification is a plus.
• Strong communication and interpersonal skills.
• Experience in customer service or retail sales.
• Ability to work remotely and manage time effectively.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with orders, tracking, and returns remotely.
• Resolve issues promptly and escalate when needed.
• Maintain accurate customer records in the CRM.
• Suggest product recommendations and upsell when appropriate.

Skills

Customer service

Retail sales

Communication

CRM software

Office applications

Education

High school diploma or equivalent

Some college or certification

Tools

CRM software

Office applications

Job description

Pt Candra Sumbertama is seeking a dedicated Retail Sales Associate to provide essential remote support from your home office. In this part-time role you will handle product inquiries, order status, and general assistance with a focus on delivering a positive customer experience.

You will leverage retail knowledge and strong communication to resolve issues, process transactions, and advocate for product recommendations.