Remote Retail Sales Associate

Yakult Indonesia Persada Pt; Bojonegoro; Remote; IDR 68,880,000 - 96,432,000; Part time

Benefits offered by this job

Competitive hourly wage

Flexible part-time schedule

Training and skill development

Employee discounts

Remote team environment

Job summary

Yakult Indonesia Persada Pt is seeking a dedicated Retail Sales Associate to provide remote customer support from home. This part-time role focuses on helping customers with product inquiries, order status, and general support.

You will handle orders, track shipments, process returns, and offer product recommendations while maintaining CRM records and collaborating with internal teams to ensure a seamless experience.

Strong communication and remote-work discipline are essential for success.

Qualifications

• High school diploma or equivalent; some college or relevant certification is a plus.
• Experience in customer service or retail sales in a client-facing role.
• Excellent communication and interpersonal skills.
• Proficiency with computers, CRM software, and office applications.
• Ability to multitask and work remotely.

Responsibilities

• Provide customer service via phone, email, and chat.
• Assist customers with orders, shipments, returns, and exchanges remotely.
• Resolve issues, escalate when necessary.
• Maintain accurate records in the CRM.
• Offer product recommendations and upsell/cross-sell.
• Collaborate with internal teams to ensure a seamless experience.

Skills

Customer service

Retail sales

CRM software

Communication skills

Multitasking

Education

High school diploma

Tools

CRM software

Office applications

Job description

Yakult Indonesia Persada Pt is seeking a dedicated Retail Sales Associate to provide remote customer support from home. This part-time role focuses on helping customers with product inquiries, order status, and general support.

You will handle orders, track shipments, process returns, and offer product recommendations while maintaining CRM records and collaborating with internal teams to ensure a seamless experience.

Strong communication and remote-work discipline are essential for success.