Remote Client Success & Talent Strategy Lead

Pt Bfi Finance Indonesia Tbk; Palopo; Remote; IDR 40,000,000 - 70,000,000; Full time

Benefits offered by this job

Competitive salary and performance‑dr­

Fully remote work arrangement

Health and wellness benefits

Professional development and career?

Collaborative virtual team environment

Job summary

Pt Bfi Finance Indonesia Tbk is seeking a Remote Client Relationship Manager to support clients from a remote setting, focusing on growing and nurturing recruitment partnerships. You will act as the primary contact, translating client objectives into effective talent acquisition strategies and ensuring exceptional service.

The role emphasizes relationship-building, deep recruitment market understanding, and the ability to deliver strategic client success from Denpasar and other remote locations.

Qualifications

• Minimum 4 years of experience in client management, account management, or a senior recruitment role with a client-facing focus.

Responsibilities

• Manage and grow a portfolio of recruitment clients, ensuring high levels of satisfaction and retention.
• Develop a deep understanding of client business needs, company culture, and specific hiring requirements.
• Act as a strategic partner, providing insights and recommendations on talent acquisition strategies.
• Oversee the delivery of recruitment services, ensuring quality, timeliness, and alignment with client expectations.
• Identify opportunities for upselling and cross-selling additional recruitment services.
• Collaborate internally with recruitment teams to ensure seamless service delivery.

Skills

Client management

Account management

Senior recruitment

Relationship building

Communication skills

Remote work

Job description

Pt Bfi Finance Indonesia Tbk is seeking a Remote Client Relationship Manager to support clients from a remote setting, focusing on growing and nurturing recruitment partnerships. You will act as the primary contact, translating client objectives into effective talent acquisition strategies and ensuring exceptional service.

The role emphasizes relationship-building, deep recruitment market understanding, and the ability to deliver strategic client success from Denpasar and other remote locations.