Remote Client Relationship Manager – Growth & Strategy

Cermati Fintech Group; Ambon; Remote; IDR 200,880,000 - 334,800,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary & incentives

Health benefits & wellness

Job summary

Cermati Fintech Group is seeking a proactive Remote Client Relationship Manager to serve a diverse client base from a remote setting, including responsibilities supporting recruitment needs from Denpasar. You will nurture and expand client relationships, translating business objectives into effective talent strategies for delivery, service excellence, and client success.

The role emphasizes strong relationship-building, understanding of recruitment processes, and the ability to work

Qualifications

• 4+ years of experience in client management, account management, or a senior recruitment role with a client-facing focus.
• Proven ability to build and maintain strong, long-term client relationships.
• Excellent understanding of the recruitment process and talent acquisition market.

Responsibilities

• Manage and grow a portfolio of recruitment clients, ensuring high levels of satisfaction and retention.
• Develop a deep understanding of client business needs, company culture, and specific hiring requirements.
• Act as a strategic partner, providing insights and recommendations on talent acquisition strategies.
• Oversee the delivery of recruitment services, ensuring quality, timeliness, and alignment with client expectations.
• Identify opportunities for upselling and cross-selling additional recruitment services.
• Collaborate internally with recruitment teams to ensure seamless service delivery.

Skills

Client management

Account management

Relationship building

Recruitment knowledge

Remote work

Job description

Cermati Fintech Group is seeking a proactive Remote Client Relationship Manager to serve a diverse client base from a remote setting, including responsibilities supporting recruitment needs from Denpasar. You will nurture and expand client relationships, translating business objectives into effective talent strategies for delivery, service excellence, and client success.

The role emphasizes strong relationship-building, understanding of recruitment processes, and the ability to work