Remote Client Relationship Manager, Food Services

Ryokudo Scbd; Jawa Barat; Remote; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Ryokudo Scbd is seeking a Client Relationship Manager to nurture a growing portfolio of food service clients. This remote role places you as the primary contact, coordinating with sales, operations, and culinary teams to deliver exceptional service and identify upsell opportunities.

The ideal candidate has at least four years in client or account management, strong communication skills, and proficiency with CRM software.

Qualifications

• Minimum 4 years of experience in client management or account management, preferably in food service or hospitality.
• Proven ability to build rapport and maintain professional relationships.
• Excellent communication, interpersonal, and problem-solving skills.

Responsibilities

• Manage and maintain long-term relationships with a portfolio of food service clients.
• Be the main point of contact for client inquiries and service needs.
• Identify opportunities for upselling and service expansion.
• Coordinate with internal teams to ensure client satisfaction and seamless delivery.
• Conduct regular check-ins and business reviews with clients.
• Gather client feedback and contribute to service improvements.

Skills

Client management

Account management

CRM software

Remote work

Communication skills

Tools

CRM software

Job description

Ryokudo Scbd is seeking a Client Relationship Manager to nurture a growing portfolio of food service clients. This remote role places you as the primary contact, coordinating with sales, operations, and culinary teams to deliver exceptional service and identify upsell opportunities.

The ideal candidate has at least four years in client or account management, strong communication skills, and proficiency with CRM software.