Restaurant Team (Pastry, Server, Kitchen)

Pt Bangor Berkembang Bersama; Jawa Barat; Remote; IDR 1,061,759,000 - 1,592,638,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Job summary

Pt Bangor Berkembang Bersama seeks a Client Relationship Manager in the food services sector to nurture and strengthen relationships with an existing client portfolio. This fully remote role focuses on ensuring client satisfaction and identifying opportunities for upselling and expansion.

You will be the primary contact, understanding client needs and coordinating with internal teams to ensure seamless service delivery and support, contributing to the company’s sustained growth in the

Qualifications

• Minimum 4 years in client management or a similar client-facing role.
• Experience in food service or hospitality is preferred.
• Proven ability to build rapport and maintain relations.
• Excellent communication, interpersonal and problem-solving skills.
• Proficiency with CRM software and client management tools.

Responsibilities

• Manage and maintain strong, long-term relationships with a portfolio of food service clients.
• Serve as the main point of contact for client inquiries, concerns and service needs.
• Identify client needs and opportunities for service enhancements.
• Coordinate with internal teams to ensure client satisfaction.
• Conduct regular check-ins and business reviews with clients.
• Gather client feedback and contribute to service improvements.

Skills

Client management

Account management

Communication

Relationship building

Remote collaboration

Tools

CRM software

Job description

Client Relationship Manager - Food Services

Our client is seeking a dedicated and client-focused Client Relationship Manager to serve their growing portfolio of food service clients. In this remote role, you will be responsible for nurturing and strengthening relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and expansion. Your role is vital in maintaining client loyalty and driving repeat business. You will act as the primary point of contact, understanding client needs deeply and coordinating internally to ensure seamless service delivery and support, contributing to the company's sustained growth in the competitive food service market.

About the Role

Our client is seeking a dedicated and client-focused Client Relationship Manager to serve their growing portfolio of food service clients. In this remote role, you will be responsible for nurturing and strengthening relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and expansion. Your role is vital in maintaining client loyalty and driving repeat business. You will act as the primary point of contact, understanding client needs deeply and coordinating internally to ensure seamless service delivery and support, contributing to the company's sustained growth in the competitive food service market.

Key Responsibilities

• Manage and maintain strong, long-term relationships with a portfolio of food service clients.
• Act as the main point of contact for client inquiries, concerns, and service needs.
• Proactively identify client needs and opportunities for service enhancement or expansion.
• Coordinate with internal teams (sales, operations, culinary) to ensure client satisfaction.
• Conduct regular check-ins and business reviews with clients.
• Gather client feedback and contribute to service improvement initiatives.

Requirements

• Minimum 4 years of experience in client management, account management, or a similar client-facing role, preferably in food service or hospitality.
• Proven ability to build rapport and maintain strong professional relationships.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience in managing client expectations and resolving issues effectively.
• Proficiency with CRM software and client management tools.
• Strong organizational skills and the ability to manage multiple client accounts remotely.

Benefits

• Competitive salary and performance-based incentives.
• Enjoy the flexibility of a fully remote work position.
• Opportunities for professional growth within a thriving industry.
• Comprehensive health and wellness benefits.
• A supportive and collaborative remote team culture.