Dynamic Full-Time Restaurant Cashier

Ryokudo Scbd; Jawa Barat; Remote; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Ryokudo Scbd is seeking a Client Relationship Manager to nurture a growing portfolio of food service clients. This remote role places you as the primary contact, coordinating with sales, operations, and culinary teams to deliver exceptional service and identify upsell opportunities.

The ideal candidate has at least four years in client or account management, strong communication skills, and proficiency with CRM software.

Qualifications

• Minimum 4 years of experience in client management or account management, preferably in food service or hospitality.
• Proven ability to build rapport and maintain professional relationships.
• Excellent communication, interpersonal, and problem-solving skills.

Responsibilities

• Manage and maintain long-term relationships with a portfolio of food service clients.
• Be the main point of contact for client inquiries and service needs.
• Identify opportunities for upselling and service expansion.
• Coordinate with internal teams to ensure client satisfaction and seamless delivery.
• Conduct regular check-ins and business reviews with clients.
• Gather client feedback and contribute to service improvements.

Skills

Client management

Account management

CRM software

Remote work

Communication skills

Tools

CRM software

Job description

Client Relationship Manager - Food Services

Our client is seeking a dedicated and client-focused Client Relationship Manager to serve their growing portfolio of food service clients. In this remote role, you will be responsible for nurturing and strengthening relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and expansion. Your role is vital in maintaining client loyalty and driving repeat business. You will act as the primary point of contact, understanding client needs deeply and coordinating internally to ensure seamless service delivery and support, contributing to the company's sustained growth in the competitive food service market.

Key Responsibilities

• Manage and maintain strong, long-term relationships with a portfolio of food service clients .
• Act as the main point of contact for client inquiries, concerns, and service needs.
• Proactively identify client needs and opportunities for service enhancement or expansion.
• Coordinate with internal teams (sales, operations, culinary) to ensure client satisfaction.
• Conduct regular check-ins and business reviews with clients.
• Gather client feedback and contribute to service improvement initiatives.

Requirements

• Minimum 4 years of experience in client management , account management, or a similar client-facing role, preferably in food service or hospitality.
• Proven ability to build rapport and maintain strong professional relationships.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience in managing client expectations and resolving issues effectively.
• Proficiency with CRM software and client management tools.
• Strong organizational skills and the ability to manage multiple client accounts remotely.

Benefits

• Competitive salary and performance-based incentives.
• Enjoy the flexibility of a fully remote work position.
• Opportunities for professional growth within a thriving industry.
• Comprehensive health and wellness benefits.
• A supportive and collaborative remote team culture.