Junior Cook — Energetic Kitchen Team Player

Javano Signature; Bogor; Remote; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Growth opportunities

Health benefits

Team culture

Job summary

Javano Signature is seeking a Client Relationship Manager to nurture and grow a portfolio of food service clients in a fully remote role. You will be the primary contact, ensuring satisfaction and coordinating with internal teams to deliver seamless service delivery.

The ideal candidate has at least 4 years in client/account management, strong communication, and proficiency with CRM tools. This position offers remote work flexibility and opportunities to expand the client base.

Qualifications

• Minimum 4 years in client management, account management, or a similar client-facing role, preferably in food service or hospitality.
• Proven ability to build rapport and maintain strong professional relationships.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience in managing client expectations and resolving issues effectively.

Responsibilities

• Manage and maintain strong, long-term relationships with a portfolio of food service clients.
• Act as the main point of contact for client inquiries, concerns, and service needs.
• Proactively identify client needs and opportunities for service enhancement or expansion.
• Coordinate with internal teams (sales, operations, culinary) to ensure client satisfaction.
• Conduct regular check-ins and business reviews with clients.
• Gather client feedback and contribute to service improvement initiatives.

Skills

Client management

Account management

Relationship building

Communication

Stakeholder management

Tools

CRM software

Job description

Client Relationship Manager - Food Services

Our client is seeking a dedicated and client-focused Client Relationship Manager to serve their growing portfolio of food service clients. In this remote role, you will be responsible for nurturing and strengthening relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and expansion. Your role is vital in maintaining client loyalty and driving repeat business. You will act as the primary point of contact, understanding client needs deeply and coordinating internally to ensure seamless service delivery and support, contributing to the company's sustained growth in the competitive food service market.

About the Role

Our client is seeking a dedicated and client-focused Client Relationship Manager to serve their growing portfolio of food service clients. In this remote role, you will be responsible for nurturing and strengthening relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and expansion. Your role is vital in maintaining client loyalty and driving repeat business. You will act as the primary point of contact, understanding client needs deeply and coordinating internally to ensure seamless service delivery and support, contributing to the company's sustained growth in the competitive food service market.

Key Responsibilities

• Manage and maintain strong, long-term relationships with a portfolio of food service clients .
• Act as the main point of contact for client inquiries, concerns, and service needs.
• Proactively identify client needs and opportunities for service enhancement or expansion.
• Coordinate with internal teams (sales, operations, culinary) to ensure client satisfaction.
• Conduct regular check-ins and business reviews with clients.
• Gather client feedback and contribute to service improvement initiatives.

Requirements

• Minimum 4 years of experience in client management , account management, or a similar client-facing role, preferably in food service or hospitality.
• Proven ability to build rapport and maintain strong professional relationships.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience in managing client expectations and resolving issues effectively.
• Proficiency with CRM software and client management tools.
• Strong organizational skills and the ability to manage multiple client accounts remotely.

Benefits

• Competitive salary and performance-based incentives.
• Enjoy the flexibility of a fully remote work position.
• Opportunities for professional growth within a thriving industry.
• Comprehensive health and wellness benefits.
• A supportive and collaborative remote team culture.