Property Operations & Guest Experience Leader

Automotive (Trucks & Heavy Equipment); Pontianak; Vor Ort; IDR 240.000.000 - 400.000.000; Vollzeit

Zusammenfassung

Marriott International is seeking a Property Manager on Duty to oversee operations and guest relations at our Pontianak property. The role focuses on maintaining excellent hospitality standards and resolving guest or property-related situations in a timely manner.

The candidate will manage interactions across departments, track service issues, and lead efforts to improve guest satisfaction and operational efficiency on a daily basis.

Qualifikationen

• High school diploma or GED required.
• 1 year experience in related professional area preferred.

Aufgaben

• Oversee property operations and guest relations to ensure high hospitality standards.
• Maintain relationships with all departments to support property operations and resolve issues.
• Monitor guest feedback and service issues, and drive continuous improvement.
• Communicate policy variations to departments and prepare daily reports.

Ausbildung

High school diploma or GED

Jobbeschreibung

Marriott International is seeking a Property Manager on Duty to oversee operations and guest relations at our Pontianak property. The role focuses on maintaining excellent hospitality standards and resolving guest or property-related situations in a timely manner.

The candidate will manage interactions across departments, track service issues, and lead efforts to improve guest satisfaction and operational efficiency on a daily basis.