OTA Reservation Specialist for Bali Stays

PT Sihana Dhrami Group; Provinsi Bali; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Bali Estate Collection is seeking a detail-oriented Reservation Officer in Bali to manage reservations on Airbnb and Booking.com, respond to guest inquiries, and coordinate arrivals.

You will monitor rates, availability, and calendars, optimize listings, handle changes and cancellations, and contribute to revenue optimization through effective rate strategies and timely guest communication.

Responsibilities

• Manage daily reservations and inquiries through Airbnb and Booking.com
• Monitor availability, rates, and booking calendars to ensure accurate inventory
• Optimize listings and maintain high performance across OTA platforms
• Handle guest inquiries, booking modifications, cancellations, and special requests
• Coordinate with the operational team to ensure smooth guest arrivals and stays
• Monitor OTA performance, guest reviews, and response rates
• Support revenue optimization through effective rate and availability management

Job description

Bali Estate Collection is seeking a detail-oriented Reservation Officer in Bali to manage reservations on Airbnb and Booking.com, respond to guest inquiries, and coordinate arrivals.

You will monitor rates, availability, and calendars, optimize listings, handle changes and cancellations, and contribute to revenue optimization through effective rate strategies and timely guest communication.