Operations & Executive Assistant

Nusa Digital Works; Provinsi Bali; On-site; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Performance bonuses

Team benefits

AI tools access

Job summary

Nusa Digital Works is building a Bali office in Babakan, Canggu, seeking an organised Operations & Executive Assistant to coordinate people, create structure and take ownership. The role involves office administration, recruitment support, and cross-functional coordination with internal teams.

The ideal candidate has experience in operations or HR, strong organisational skills, and is comfortable using AI tools daily. The position is full-time and based in Bali.

Qualifications

• Relevant experience in operations, HR, office management, executive assistance or project coordination.
• Practical recruitment and onboarding experience.
• Strong organisation, follow-up and problem-solving skills.
• Comfortable holding team members accountable and managing several priorities at once.
• Able to work independently and make sensible decisions when the founder is unavailable.
• Strong Google Workspace or Microsoft Office skills; confident with spreadsheets and reporting.
• Comfortable using AI assistants such as ChatGPT, Claude, Gemini or Codex in daily work.

Responsibilities

• Oversee day-to-day office organisation and administration.
• Support recruitment from job posting and screening through interviews, onboarding and HR follow-up.
• Coordinate customer support, video production and other internal operational teams.
• Track tasks, deadlines, KPIs, performance and deliverables across the office.
• Prepare concise daily and weekly reports for the founder, highlighting risks, delays and decisions required.
• Create and improve SOPs, follow up with team members and help resolve operational problems.
• Support Indonesian HR administration and coordinate with external providers when needed.
• Use AI tools to research, draft, summarise, organise information and improve recurring workflows.

Skills

Organisation

HR & Recruitment coordination

Project coordination

Reporting & analytics

AI tools usage (ChatGPT, Claude, etc.)

Google Workspace

Microsoft Office

Tools

Google Workspace

Microsoft Office

AI tools (ChatGPT, Claude, Gemini, Codex)

Job description

Nusa Digital Works is an international digital operations company supporting e-commerce projects. We are building our Bali office in Babakan, Canggu, with a mainly Indonesian in-office team and occasional international external consultants. We are hiring a highly organised and proactive Operations & Executive Assistant who is comfortable coordinating people, creating structure and taking ownership.

Key responsibilities

• Oversee day-to-day office organisation and administration.
• Support recruitment from job posting and screening through interviews, onboarding and HR follow-up.
• Coordinate customer support, video production and other internal operational teams.
• Track tasks, deadlines, KPIs, performance and deliverables across the office.
• Prepare concise daily and weekly reports for the founder, highlighting risks, delays and decisions required.
• Create and improve SOPs, follow up with team members and help resolve operational problems.
• Support Indonesian HR administration and coordinate with external providers when needed.
• Use AI tools to research, draft, summarise, organise information and improve recurring workflows.

About you

• Relevant experience in operations, HR, office management, executive assistance or project coordination.
• Practical recruitment and onboarding experience.
• Strong organisation, follow-up and problem-solving skills.
• Comfortable holding team members accountable and managing several priorities at once.
• Able to work independently and make sensible decisions when the founder is unavailable.
• Strong Google Workspace or Microsoft Office skills; confident with spreadsheets and reporting.
• Comfortable using AI assistants such as ChatGPT, Claude, Gemini or Codex in daily work. A company licence can be provided.
• Professional English and fluent Bahasa Indonesia.
• Legally able to work in Indonesia.
• Based in Bali or willing to relocate and work full-time from our Babakan, Canggu office.

About us

Nusa Digital Works is building a structured operations office in Bali to support international digital projects through administration, recruitment, team coordination, customer support and digital production workflows.

• Full-time, in-office position in Babakan, Canggu, Bali.
• Direct collaboration with the founder and meaningful responsibility in a growing company.
• Performance bonuses and team benefits based on individual and company results.
• Access to professional AI tools and opportunities to improve internal systems and workflows.