Inside Sales – Industrial Automation Support

PT Sahabat Surya Electrindo; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Sahabat Surya Electrindo in Jakarta Utara is seeking an Internal Sales professional to support business development in industrial automation products. You will handle inquiries via WhatsApp, email, and phone, prepare quotations, and gather initial information on customer needs and projects.

The ideal candidate has a SMK or related technical background, strong communication, Excel proficiency, and is eager to work with Sales, Engineering, Warehouse, and Administration teams.

Qualifications

• Minimum education SMK in Electrical Engineering, Mechatronics, Industrial Engineering, or related field.
• Experience as Internal Sales / Sales Support is advantageous.
• Fresh graduates welcome to apply.
• Strong communication and follow-up skills.
• Detail-oriented with Microsoft Excel proficiency.
• Knowledge of PLC, HMI, Inverter/VFD, Servo Motor, or Industrial Automation is an advantage.
• English language ability is an advantage.

Responsibilities

• Receive and respond to customer inquiries via WhatsApp, email, and telephone.
• Create and send quotations to customers.
• Follow up on quotations and customer requirements.
• Gather initial information regarding customer needs and projects.
• Contact potential customers and arrange appointments for outdoor sales visits.
• Provide information related to pricing, stock, delivery time, and products to customers.
• Coordinate with Sales, Engineering, Warehouse, and Administration teams regarding customer needs.

Skills

Communication skills

Follow-up skills

Microsoft Excel

Customer handling (WhatsApp/Phone)

Sales support basics

Education

SMK or equivalent (Electrical/Mechatronics/Industrial Eng)

Tools

CRM software

Quotation tools

Job description

PT Sahabat Surya Electrindo in Jakarta Utara is seeking an Internal Sales professional to support business development in industrial automation products. You will handle inquiries via WhatsApp, email, and phone, prepare quotations, and gather initial information on customer needs and projects.

The ideal candidate has a SMK or related technical background, strong communication, Excel proficiency, and is eager to work with Sales, Engineering, Warehouse, and Administration teams.