Sales & Commercial Support Executive.

PT. SETIA RACHMAT PARAMA; Jakarta Utara; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT Setia Rachmat Parama is seeking a proactive Sales Administration professional. The role blends sales activities with administrative and commercial support to nurture customer development, manage quotations, and process orders, while coordinating with Sales, Engineering, Service, Finance, principals, and suppliers.

The candidate will handle lead generation, procurement of documents, and regular reporting, requiring strong communication and organizational skills and a willingness to learn in

Qualifications

• Bachelor's or Diploma in a relevant business/engineering field.
• Fresh graduates welcome; 1-3 years in Sales or Sales Support advantageous.
• Strong verbal and written communication.
• Detail-oriented and able to manage multiple tasks and deadlines.
• Proficient in Excel, Word, and PowerPoint.

Responsibilities

• Follow up with existing customers and prospects via phone, email, WhatsApp, and other channels.
• Support lead generation and development of new sales opportunities.
• Prepare, issue, and follow up quotations until feedback or purchase confirmation is received.
• Receive, monitor, and coordinate customer purchase orders and sales documentation.
• Coordinate order processing, delivery, installation, and commissioning with internal teams.
• Communicate with principals and suppliers regarding pricing, specs, availability, and lead time.
• Support tender administration and ensure all required commercial documents are complete and accurate.
• Maintain customer and prospect databases, sales pipelines, and project status updates.
• Prepare weekly and monthly sales reports.
• Coordinate with Finance regarding invoices and customer payment status.

Skills

Communication skills

Coordination

Administrative skills

Documentation skills

Education

Diploma or Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Job description

We are looking for a proactive and detail-oriented professional who can combine sales activities with sales administration and commercial support. The role will support customer development, quotation follow-up, order processing, and cross-functional coordination with Sales, Engineering, Service, Finance, principals, and suppliers.

Key responsibilities

• Follow up with existing customers and prospects via phone, email, WhatsApp, and other communication channels.
• Support lead generation and the development of new sales opportunities.
• Prepare, issue, and follow up quotations until customer feedback or purchase confirmation is received.
• Receive, monitor, and coordinate customer Purchase Orders and sales documentation.
• Coordinate order processing, delivery, installation, and commissioning with internal teams.
• Communicate with principals and suppliers regarding pricing, technical specifications, availability, and lead time.
• Support tender administration and ensure all required commercial documents are complete and accurate.
• Maintain customer and prospect databases, sales pipelines, and project status updates.
• Prepare weekly and monthly sales reports.
• Coordinate with Finance regarding invoices and customer payment status.

About you

• Minimum Diploma or Bachelor's Degree in Business Administration, Management, Marketing, Industrial Engineering, Mechanical Engineering, Electrical Engineering, or a related field.
• Fresh graduates are welcome to apply. 1-3 years of experience in Sales, Sales Administration, Sales Support, or Business Development is an advantage.
• Strong communication, coordination, administrative, and documentation skills.
• Detail-oriented, organized, and able to manage multiple tasks and deadlines.
• Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.
• Basic to intermediate English proficiency.
• Willing to learn technical products and industrial applications.
• Experience in B2B, automotive, engineering, industrial equipment, or automation industries is an advantage.

About us

PT Setia Rachmat Parama operates in Automotive Equipment, Engineering, Automation, and Technical Services.