Guest Services & Office Administration Lead

Fun Day Nusa Dua; Provinsi Bali; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Fun Day Nusa Dua in Bali seeks a Customer Service & Administration Manager to oversee daily office operations and deliver excellent guest service. You will handle inquiries, bookings, and records, coordinating with the operations team to ensure smooth daily activities and timely reporting.

The role requires fluent English, strong organizational skills, and experience in hospitality or office management. Based on-site in Tanjung Benoa, Nusa Dua, you will support the management team and maintain a

Qualifications

• Experience in customer service, administration or office management.
• Fluent and confident in spoken and written English.
• Strong communication and organizational skills.
• Able to work independently and manage multiple tasks.

Responsibilities

• Handle customer inquiries and bookings through WhatsApp, email, and other channels.
• Communicate professionally with local and international guests in English.
• Manage daily office administration and organize records and documents.
• Coordinate with operations to ensure smooth daily activities.
• Assist with scheduling, reporting, and other administrative tasks.
• Support management with day-to-day admin matters.

Skills

Customer service

Administration

Office management

English proficiency

Communication skills

Independent work

Organizational skills

MS Office

Tools

MS Office

Job description

Fun Day Nusa Dua in Bali seeks a Customer Service & Administration Manager to oversee daily office operations and deliver excellent guest service. You will handle inquiries, bookings, and records, coordinating with the operations team to ensure smooth daily activities and timely reporting.

The role requires fluent English, strong organizational skills, and experience in hospitality or office management. Based on-site in Tanjung Benoa, Nusa Dua, you will support the management team and maintain a