CUSTOMER SERVICE & ADMINISTRATION MANAGER

Fun Day Nusa Dua; Provinsi Bali; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Fun Day Nusa Dua in Bali seeks a Customer Service & Administration Manager to oversee daily office operations and deliver excellent guest service. You will handle inquiries, bookings, and records, coordinating with the operations team to ensure smooth daily activities and timely reporting.

The role requires fluent English, strong organizational skills, and experience in hospitality or office management. Based on-site in Tanjung Benoa, Nusa Dua, you will support the management team and maintain a

Qualifications

• Experience in customer service, administration or office management.
• Fluent and confident in spoken and written English.
• Strong communication and organizational skills.
• Able to work independently and manage multiple tasks.

Responsibilities

• Handle customer inquiries and bookings through WhatsApp, email, and other channels.
• Communicate professionally with local and international guests in English.
• Manage daily office administration and organize records and documents.
• Coordinate with operations to ensure smooth daily activities.
• Assist with scheduling, reporting, and other administrative tasks.
• Support management with day-to-day admin matters.

Skills

Customer service

Administration

Office management

English proficiency

Communication skills

Independent work

Organizational skills

MS Office

Tools

MS Office

Job description

CUSTOMER SERVICE & ADMINISTRATION MANAGER

This is a combined customer service and administration role. You will be responsible for ensuring smooth daily office operations while providing excellent service to our guests.

Key responsibilities

Handle customer inquiries and bookings through WhatsApp, email, and other channels

Communicate professionally with local and international guests in English

Manage daily office administration

Organize bookings, customer records, and operational documents

Coordinate with the operations team to ensure smooth daily activities

Assist with scheduling, reports, and other administrative tasks

Help maintain an organized and professional office environment

Support the management team with day to day administrative matters

About you

Previous experience in customer service, administration, office management, or a similar position

Fluent and confident in spoken and written English

Strong communication and organizational skills

Professional, responsible, and well-organized

Able to work independently and take initiative

Comfortable handling multiple tasks and priorities

Good computer and administrative skills

Experience in tourism, hospitality, or a similar industry is an advantage

Currently based in Bali and available to work on site in Tanjung Benoa, Nusa Dua

About us

PT Fun Day Nusa Dua is a growing jet ski touring company based in Tanjung Benoa, Nusa Dua, Bali.

Professional working environment

Opportunity to grow with a growing tourism business