Front Desk & Admin Excellence Lead

H-ostel Bali; Kuta; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

H-ostel Bali is seeking an energetic front desk receptionist to welcome guests and ensure smooth daily operations in Bali. You will manage calls, inquiries, and administrative tasks with a professional demeanor and attention to detail.

The role requires strong communication, multitasking abilities, and a proactive attitude to support guest services and internal teams. Indonesian work manners and team collaboration are valued in a fast-paced hostel environment.

Qualifications

• Previous receptionist/front desk/administrative experience is preferred.
• Good command of MS Office applications.
• Strong administrative and organizational skills.
• Professional appearance and positive attitude.
• Good verbal and written communication skills.
• Able to multitask and prioritize responsibilities effectively.
• Detail-oriented, reliable and proactive in daily tasks.
• Familiar with office equipment and basic procedures.

Responsibilities

• Welcome and assist visitors in a professional and courteous manner.
• Manage front desk operations and ensure smooth communication flow within the office.
• Handle phone calls, emails, and visitor inquiries accurately and efficiently.
• Maintain the reception area, office supplies, and front desk documentation.
• Receive, record, sort, and distribute documents, mail, and packages.
• Assist with scheduling meetings, appointments, and travel arrangements.
• Support administrative processes such as filing, data entry, report preparation, and document management.
• Monitor office expenses and help maintain administrative records.
• Coordinate with internal teams regarding visitor needs and office support requirements.
• Follow visitor access and office security procedures.
• Ensure the front desk area reflects a professional and organized company image.
• Perform other administrative duties as assigned to support daily operations.

Skills

Communication skills

Organizational skills

Multitasking

Teamwork

Proactive

Tools

Microsoft Office

Job description

H-ostel Bali is seeking an energetic front desk receptionist to welcome guests and ensure smooth daily operations in Bali. You will manage calls, inquiries, and administrative tasks with a professional demeanor and attention to detail.

The role requires strong communication, multitasking abilities, and a proactive attitude to support guest services and internal teams. Indonesian work manners and team collaboration are valued in a fast-paced hostel environment.