F&B Operations Leader — Revenue & Service Excellence

Pt Pesta Pora Abadi (Mie Gacoan); Gresik; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Marriott International is seeking a strategic food and beverage leader to oversee Restaurants/Bars, Room Service and Banquets, ensuring brand service standards and financial performance. You will develop and implement departmental strategies to meet guest expectations and drive revenue growth.

The role emphasizes team leadership, cost control, CAPEX recommendations, and ensuring exceptional guest service. Applicants typically have a Diploma or related degree with extensive F&B experience in

Qualifications

• High school diploma or GED with 6 years in F&B, culinary, event management, or related area.
• Or a 2-year degree with 4 years in F&B, culinary, event management, or related area.

Responsibilities

• Sets expectations and holds leadership team accountable for service behaviors.
• Reviews financial reports to assess F&B performance against budget.
• Develops and manages the F&B budget and controls costs.
• Leads the F&B team and drives profit while maintaining guest satisfaction.
• Ensures regular communication and coaches the team to improve service.

Skills

Customer Service

Financial Resources

Administration & Management

Applied Business Knowledge

Material Resources

Education

High school diploma or GED

2-year degree in related field

Job description

Marriott International is seeking a strategic food and beverage leader to oversee Restaurants/Bars, Room Service and Banquets, ensuring brand service standards and financial performance. You will develop and implement departmental strategies to meet guest expectations and drive revenue growth.

The role emphasizes team leadership, cost control, CAPEX recommendations, and ensuring exceptional guest service. Applicants typically have a Diploma or related degree with extensive F&B experience in