Data Center Operations Analyst - 24/7 Shifts

Pt. Universal Trade Services; Tangerang; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

NTT DATA is seeking a Data Center Ops Senior Analyst to join the team in Bekasi, Indonesia. The role involves following the daily Data Center checklist, coordinating with vendors, and providing level-1 network/voice support under SME guidance.

You will work with a designated partner for rack and stack tasks, monitor server health, and log reports. Shift rotations and 24/7 site readiness at Cibitung, Bekasi are required.

Qualifications

• 3-5 years of Data Center support experience.
• Knowledge of servers, storage, network, and cabling basics.

Responsibilities

• Follow daily Data Center checklist to perform actions and coordinate with vendors.
• Provide level-1 Network/Voice support for changes/BAU tasks under SME guidance.
• Assist with rack-and-stack activities and cabinet setup with our partner.
• Monitor physical health status of Data Center servers and log in standard reports.
• Handle Service Now tickets and escalate for next steps as needed.
• Support with shift rotations (7-19, 19-7) including holidays.
• Be willing to work at 24/7 site in Cibitung, Bekasi.

Skills

Data Center

Vendor coordination

Server

Storage

Network

Cabling

Shift work

Job description

NTT DATA is seeking a Data Center Ops Senior Analyst to join the team in Bekasi, Indonesia. The role involves following the daily Data Center checklist, coordinating with vendors, and providing level-1 network/voice support under SME guidance.

You will work with a designated partner for rack and stack tasks, monitor server health, and log reports. Shift rotations and 24/7 site readiness at Cibitung, Bekasi are required.