Data Center Ops Technician – 24/7 Bekasi

Pt Jotun Indonesia; Tangerang; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

NTT DATA in Indonesia is seeking a Data Center Ops Senior Analyst to support 1st level data center activities at a Bekasi-based site. You will follow daily checklists, assist with rack and stack, monitor server health, and coordinate with partners to ensure smooth operations.

Top candidates will have 3–5 years of data center experience, basic knowledge of server, storage, network and cabling, and a willingness to work rotating shifts (7:00-19:00 and 19:00-07:00) at a 24/7 site in Cibitung/Bekasi.

Qualifications

• 3–5 years of Data Center support experience.
• Basic knowledge of Data Center components (server, storage, network, cabling).
• Follows Data Center SOPs and uses ServiceNow for tickets.
• Willing to be placed at 24/7 site in Cibitung, Bekasi.

Responsibilities

• Follow daily Data Center checklist and perform required actions.
• Coordinate with vendors and escort support as needed.
• Monitor server health and record in standard reports.
• Rack & stack support with partner and assist during initial stages.
• Handle first-level monitoring and create tickets in ServiceNow.

Skills

Data Center ops

Server & Storage basics

Networking basics

Cable patching

Shift work

Tools

ServiceNow

Job description

NTT DATA in Indonesia is seeking a Data Center Ops Senior Analyst to support 1st level data center activities at a Bekasi-based site. You will follow daily checklists, assist with rack and stack, monitor server health, and coordinate with partners to ensure smooth operations.

Top candidates will have 3–5 years of data center experience, basic knowledge of server, storage, network and cabling, and a willingness to work rotating shifts (7:00-19:00 and 19:00-07:00) at a 24/7 site in Cibitung/Bekasi.