Hands-On Data Center Technician: Server Ops

Cbre Group, Inc.; Tangerang; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

NTT DATA in Indonesia is seeking a Data Center Ops Senior Analyst to join our team in Bekasi, Jawa Barat. You will perform first-level data center operations, coordinate with vendors and support continuity of business on site.

Ideal candidate has 3–5 years in data center support, CCNA/CCNP preferred, English fluency, and the ability to work 7-19 or 19-7 shifts and travel up to 25%. This role requires placement at a 24/7 site in Cibitung, Bekasi, with exposure to server, network, and cabling

Qualifications

• Bachelor's degree in IT or related field preferred; CCNA/CCNP certifications are a plus.
• 3–5 years of experience in data center support and operations.
• Knowledge of data center components, including servers, storage, network, and cabling.

Responsibilities

• Perform first level Data Center operations and monitoring under SME guidance.
• Coordinate with vendors, escort support, and handle change/BAU tasks on site.
• Follow standard data center SOPs and service ticket workflows (ServiceNow).

Skills

Fluent English

Organizational skills

Communication skills

Education

Bachelor's Degree in IT or related field

High School Diploma or equivalent

Licenses/Certifications: CCNA/CCNP preferred

Tools

ServiceNow

Job description

NTT DATA in Indonesia is seeking a Data Center Ops Senior Analyst to join our team in Bekasi, Jawa Barat. You will perform first-level data center operations, coordinate with vendors and support continuity of business on site.

Ideal candidate has 3–5 years in data center support, CCNA/CCNP preferred, English fluency, and the ability to work 7-19 or 19-7 shifts and travel up to 25%. This role requires placement at a 24/7 site in Cibitung, Bekasi, with exposure to server, network, and cabling