About the Role
Our client, a fast-growing and innovative Fast-Moving Consumer Goods (FMCG) company, is seeking a highly strategic and results-oriented Remote E-commerce Manager to drive their online sales channels and expand their digital footprint. This role is pivotal in developing and executing strategies to drive online sales growth across various e-commerce platforms and direct-to-consumer channels. You will be responsible for managing online product listings, optimizing user experience, implementing digital marketing campaigns, and analyzing performance data to maximize revenue and market share in the online space. The ideal candidate possesses a deep understanding of e-commerce best practices, a passion for digital innovation, and the ability to lead and execute in a remote environment.
Key Responsibilities
- Develop and implement a comprehensive e-commerce strategy to drive online sales growth and profitability for FMCG products.
- Manage and optimize product listings on major e-commerce marketplaces (e.g., Tokopedia, Shopee, Lazada) and the company's D2C website.
- Plan and execute digital marketing campaigns (PPC, SEO, social media advertising, email marketing) to drive traffic and conversions.
- Analyze e-commerce performance data, website analytics, and sales reports to identify trends, insights, and opportunities for improvement.
- Monitor competitor e-commerce activities and market trends to ensure a competitive edge.
- Collaborate with cross-functional teams, including marketing, IT, and operations, to ensure seamless online customer experience.
- Manage online inventory levels and work with the supply chain teams to ensure product availability.
- Oversee customer service inquiries and feedback received through online channels.
- Stay up-to-date with the latest e-commerce technologies and trends in the FMCG industry.
Requirements
- Bachelor's degree in Marketing, E-commerce, Business Administration, or a related field.
- Minimum of 5–7 years of experience in e-commerce management with significant focus on the FMCG sector in Indonesia.
- Proven track record of successfully growing online sales and managing e-commerce platforms.
- Strong understanding of digital marketing channels, SEO, SEM, content marketing, and social media advertising.
- Experience with major Indonesian e-commerce marketplaces and analytics tools (e.g., Google Analytics).
- Excellent analytical, problem-solving, and strategic thinking skills.
- Strong project management and organizational abilities.
- Effective communication and interpersonal skills capable of working collaboratively in a remote setting.
- Proficiency in e-commerce platforms and CRM systems.
Benefits
- Competitive salary and performance-based bonus structure.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and opportunities for professional development.
- Flexibility in working hours and a remote‑first work culture.
- Opportunity to shape the online presence of leading FMCG brands.
- Collaborative and innovative virtual team environment.
- Access to cutting‑edge e-commerce tools and platforms.