E-Commerce Manager

JAC Recruitment; Jakarta Pusat; Híbrido; IDR 300.000.000 - 600.000.000; Jornada completa

Descripción de la vacante

JAC Recruitment in Jakarta is seeking an E-Commerce Manager to lead digital commerce strategy and accelerate sustainable growth across key online sales channels. The role blends commercial planning, marketplace management, data analysis, cross-functional collaboration and team leadership to strengthen online revenue.

The position is hybrid, focusing on Indonesian e-commerce ecosystems, collaboration with marketing, sales and operations, and building a high-performing, data-driven team.

Formación

• Bachelor's degree in business administration, marketing, e-commerce, commerce, or a related discipline.
• Minimum of 5 years in e-commerce, digital commerce, online retail, or marketplace business management, with 2–3 years in leadership.
• Strong understanding of Indonesia's e-commerce ecosystem and major marketplaces.
• Proven ability to drive revenue growth, profitability, and achieve commercial targets online.
• Hands-on experience with promotional campaigns, online advertising, and marketplace initiatives.
• Strong analytical skills to interpret sales data, trends and ROI.
• Fluent in English, with excellent communication and stakeholder skills.

Responsabilidades

• Develop and execute the overall e-commerce strategy to accelerate online revenue growth and market share.
• Lead planning and implementation of commercial initiatives, promotions, and online activities to hit sales targets.
• Monitor and optimize revenue, traffic, conversion, CAC, and ROI metrics.
• Manage relationships with marketplace partners and key stakeholders for visibility and opportunities.
• Collaborate with marketing, sales, supply chain, operations, and agencies to execute initiatives.
• Oversee online merchandising, pricing strategies, and product assortment planning.
• Maintain healthy inventory by coordinating demand forecasts and stock planning.
• Build and develop a high-performing e-commerce team with a data-driven culture.
• Prepare and present business reviews, performance insights, and strategic recommendations to senior management.

Conocimientos

Leadership

Strategy

Data analysis

Stakeholder management

Excel

Online advertising

Campaign management

Marketplace knowledge

Communication

Educación

Bachelor's degree in business, marketing or e-commerce

Herramientas

Excel

Reporting tools

E-commerce analytics platforms

Descripción del empleo

The E-Commerce Manager role offers an opportunity to lead digital commerce strategy and accelerate sustainable growth across key online sales channels. Working in a hybrid arrangement, the position combines commercial planning, marketplace management, data analysis, cross-functional collaboration, and team leadership to strengthen online revenue and market share.

Responsibilities

• Develop and execute the overall e-commerce strategy to accelerate online revenue growth and market share across major digital platforms
• Lead the planning and implementation of commercial initiatives, promotional campaigns, and online business activities to achieve sales and profitability targets
• Monitor and optimise key business metrics, including revenue, traffic, conversion rates, customer acquisition, and return on investment (ROI)
• Manage relationships with marketplace partners and key stakeholders to maximise visibility, campaign effectiveness, and business opportunities
• Collaborate closely with marketing, sales, supply chain, operations, and external agencies to ensure the seamless execution of e-commerce initiatives
• Oversee online merchandising, pricing strategies, and product assortment planning
• Maintain healthy inventory levels by coordinating demand forecasts and stock planning with relevant internal teams
• Build, coach, and develop a high-performing e-commerce team, fostering a results-oriented and data-driven culture
• Prepare and present business reviews, performance insights, and strategic recommendations to senior management

Requirements

• Bachelor’s degree in business administration, marketing, e-commerce, commerce, or a related discipline
• Minimum of 5 years of experience in e-commerce, digital commerce, online retail, or marketplace business management, including 2–3 years of leadership experience
• Strong understanding of Indonesia’s e-commerce ecosystem, including major marketplaces and social commerce platforms
• Demonstrated success in delivering revenue growth, improving profitability, and achieving commercial targets through online channelsHands‑on experience managing promotional campaigns, online advertising programmes, and marketplace performance initiatives
• Strong analytical capabilities, with the ability to interpret sales data, customer trends, campaign results, and brand success metrics
• Proficiency in Microsoft Excel, reporting tools, and e-commerce analytics platforms
• Strong communication and stakeholder management skills, with the ability to engage local and regional business partners
• Experience in consumer products, technology, electronics, lifestyle, fast-moving consumer goods (FMCG), or retail-related industries will be an advantage
• Fluency in written and spoken English

About the company

A well-established multinational company in the consumer technology and IT accessories industry, with a strong presence across Japan and Asia. The organisation continues to expand its digital commerce operations, connecting technology and lifestyle products with consumers through established online sales channels across the region.