E-Commerce Manager

Pt Sukses Universal Jaya; Indonesia; Remote; IDR 420,000,000 - 660,000,000; Full time

Benefits offered by this job

Fully remote

Bonuses

Flexible schedule

Professional development

Remote team

Job summary

Pt Sukses Universal Jaya is seeking an experienced E‑commerce Manager to lead online sales for a growing FMCG company. This remote‑first role focuses on building and executing a full‑funnel ecommerce strategy, optimizing the customer journey, and expanding our digital footprint across marketplaces.

You will collaborate with marketing, sales and operations to hit revenue targets. The ideal candidate has 5+ years in ecommerce, experience with Shopify or Magento, Google Analytics, and strong

Qualifications

• 5+ years of progressive experience in e‑commerce management, specifically within FMCG.
• Strong understanding of digital marketing strategies, SEO/SEM, social media marketing, and content strategy.
• Proven track record of growing online sales and managing e‑commerce platforms.

Responsibilities

• Develop and implement a robust e‑commerce strategy to drive online sales growth and profitability.
• Manage and optimize e‑commerce platforms to ensure a seamless user experience.
• Plan and oversee digital marketing campaigns (SEO, SEM, social media, email) to drive traffic and conversions.
• Analyze e‑commerce performance data to identify trends and opportunities.
• Manage online merchandising, product content, and promotions across digital channels.
• Oversee customer service for the e‑commerce channel and collaborate with logistics for fulfillment.

Skills

E-commerce leadership

Digital marketing

SEO/SEM

Analytics

Cross-functional collaboration

Communication

Education

Bachelor's degree in Marketing or related field

Tools

Shopify

Magento

Google Analytics

Job description

About the Role

Our client, a dynamic and growing Fast-Moving Consumer Goods (FMCG) company, is seeking a strategic and results-oriented E-commerce Manager to lead their online sales initiatives. This is a fully remote position, providing unparalleled flexibility and the opportunity to shape our client's digital retail presence from anywhere. You will be responsible for developing and executing a comprehensive e‑commerce strategy to drive online sales, optimize the customer journey, and expand our client's digital footprint across various online platforms and marketplaces. The ideal candidate possesses a deep understanding of e‑commerce trends, digital marketing, and online retail operations within the FMCG sector. As a remote‑first role, exceptional communication, self‑discipline, and a proactive approach to problem‑solving are crucial. You will collaborate closely with marketing, sales, and operations teams to ensure a seamless online customer experience and achieve ambitious revenue targets. We are seeking an innovative leader to pioneer our client's digital commerce growth.

Key Responsibilities

• Develop and implement a robust e‑commerce strategy to drive online sales growth and profitability.
• Manage and optimize the company's e‑commerce platforms, ensuring a seamless user experience.
• Plan and oversee digital marketing campaigns (SEO, SEM, social media advertising, email marketing) to drive traffic and conversions.
• Analyze e‑commerce performance data, including website traffic, conversion rates, and sales performance, to identify trends and opportunities.
• Manage online merchandising, product content, and promotional activities across all digital channels.
• Oversee customer service operations for the e‑commerce channel, ensuring high levels of customer satisfaction.
• Collaborate with supply chain and logistics teams to ensure efficient order fulfillment and delivery.
• Stay updated on the latest e‑commerce trends, technologies, and best practices within the FMCG industry.
• Manage relationships with online marketplaces and third‑party partners.

Requirements

• Bachelor's degree in Marketing, Business Administration, E‑commerce, or a related field.
• Minimum of 5 years of progressive experience in e‑commerce management, specifically within the FMCG sector.
• Proven track record of successfully growing online sales and managing e‑commerce platforms.
• Strong understanding of digital marketing strategies, SEO/SEM, social media marketing, and content strategy.
• Proficiency with e‑commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Excellent analytical, strategic thinking, and problem‑solving skills.
• Strong communication, negotiation, and cross‑functional collaboration skills.
• Highly organized, self‑motivated, and able to thrive in a fully remote work environment.
• Experience with online marketplaces (e.g., Shopee, Tokopedia) is a plus.
• Fluency in Bahasa Indonesia and English.

Benefits

• Competitive salary and attractive performance‑based bonuses.
• Fully remote work arrangement, offering exceptional flexibility and work‑life balance.
• Significant opportunity to shape the digital future of a prominent FMCG company.
• Professional development and continuous learning opportunities.
• Collaborative and forward‑thinking remote team environment.