Tiktok E-Commerce Manager (Mandarin Speaker)

Pt Insan Solusi Nusantara; Jawa Barat; Remote; IDR 334,800,000 - 669,600,000; Full time

Benefits offered by this job

Fully remote work arrangement

Performance-based bonuses

Professional development opportunities

Collaborative remote team environment

Job summary

Pt Insan Solusi Nusantara is seeking an experienced E-commerce Manager to drive online sales for a prominent FMCG client in a fully remote capacity. You will develop and execute strategies across platforms, optimize customer journeys, and collaborate with marketing, sales, and operations to hit ambitious revenue targets.

The role requires deep knowledge of e-commerce trends, hands-on platform management (Shopify Plus, Magento, Salesforce Commerce Cloud), and strong leadership of a distributed

Qualifications

• Bachelor's degree required in Marketing, Business Administration, E-commerce, or related field.
• 5+ years in e-commerce management within FMCG.
• Experience growing online sales and managing e‑commerce platforms.
• Strong digital marketing, SEO/SEM, content strategy.
• Proficiency with Shopify, Magento, Salesforce Commerce Cloud and analytics tools.

Responsibilities

• Develop and implement a robust e-commerce strategy to drive online sales and market share growth.
• Manage and optimize the company's e-commerce websites and marketplaces.
• Oversee online merchandising, product listings and content optimization.
• Execute digital marketing campaigns (SEO, SEM, social media, email).
• Analyze performance metrics and provide actionable insights.
• Lead and mentor a remote e-commerce team.
• Manage the e-commerce budget and ROI.
• Collaborate with cross-functional teams for a seamless customer journey.

Skills

Digital marketing

SEO/SEM

Content marketing

A/B testing

Conversion rate optimization

Data-driven decision making

Remote team leadership

Education

Bachelor's degree in Marketing, E-commerce, Business Administration, or related field

MBA or advanced degree (strong plus)

Tools

Shopify Plus

Magento Enterprise

Salesforce Commerce Cloud

Google Analytics

CRM systems

Job description

About the RoleOur client, a dynamic and growing Fast-Moving Consumer Goods (FMCG) company, is seeking a strategic and results-oriented E-commerce Manager to lead their online sales initiatives. This is a fully remote position, providing unparalleled flexibility and the opportunity to shape our client's digital retail presence from anywhere. You will be responsible for developing and executing a comprehensive e-commerce strategy to drive online sales, optimize the customer journey, and expand our client's digital footprint across various online platforms and marketplaces. The ideal candidate possesses a deep understanding of e-commerce trends, digital marketing, and online retail operations within the FMCG sector. As a remote-first role, exceptional communication, self-discipline, and a proactive approach to problem-solving are crucial. You will collaborate closely with marketing, sales, and operations teams to ensure a seamless online customer experience and achieve ambitious revenue targets. We are seeking an innovative leader to pioneer our client's digital commerce growth. Key Responsibilities

• Develop and implement a robust e-commerce strategy to drive online sales and market share growth.
• Manage and optimize the company's e-commerce website and presence on online marketplaces.
• Oversee all aspects of online merchandising, product listings, and content optimization.
• Develop and execute digital marketing campaigns (SEO, SEM, social media, email) to drive traffic and conversions.
• Analyze e-commerce performance metrics, identify trends, and provide actionable insights for improvement.
• Manage the online customer experience, ensuring satisfaction and fostering loyalty.
• Collaborate with supply chain and operations teams to ensure efficient order fulfillment and delivery.
• Stay abreast of the latest e-commerce technologies, trends, and best practices.
• Manage relationships with e-commerce platforms, partners, and technology providers.
• Develop and manage the e-commerce budget, ensuring ROI on marketing spend.

Requirements

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
• Minimum of 5 years of progressive experience in e-commerce management, specifically within the FMCG sector.
• Proven track record of successfully growing online sales and managing e-commerce platforms.
• Strong understanding of digital marketing, SEO/SEM, social media marketing, and content strategy.
• Proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Excellent analytical, strategic thinking, and problem-solving skills.
• Strong communication, negotiation, and cross-functional collaboration skills.
• Highly organized, self-motivated, and able to thrive in a fully remote work environment.
• Experience in managing online marketplaces (e.g., Shopee, Tokopedia) is a plus.
• Fluency in Bahasa Indonesia and English.

Benefits

• Competitive salary and attractive performance-based bonuses.
• Fully remote work arrangement, offering exceptional flexibility and work-life balance.
• Significant opportunity to shape the digital future of a prominent FMCG company.
• Professional development and continuous learning opportunities.
• Collaborative and forward-thinking remote team environment.

About the Role Our client, a leading force in the FMCG sector, is seeking a highly experienced and visionary E-commerce Manager to lead their online business initiatives. This is a fully remote position, allowing you to drive our client's digital growth from anywhere. You will be responsible for developing and executing a comprehensive e-commerce strategy, optimizing online sales channels, and ensuring a seamless customer journey. The ideal candidate will possess a deep understanding of the e-commerce landscape, especially within the Indonesian market, and a proven ability to manage and grow online revenue streams for consumer goods. This position is a unique opportunity to shape the future of online retail for iconic brands.

About the Role Our client, a rapid expanding FMCG company, is looking for a highly skilled and visionary E-commerce Manager to lead their online sales strategy and execution. This position is fully remote, offering a unique opportunity to shape the digital storefront and drive online revenue growth from anywhere. You will be responsible for managing all aspects of the e-commerce operations, including platform management, digital marketing, customer experience, and sales performance across various online channels and marketplaces. The ideal candidate possesses a proven track record in e-commerce strategy within the FMCG sector, a deep understanding of online consumer behavior, and a passion for digital innovation. As a remote-first role, you will collaborate effectively with distributed teams to deliver exceptional online shopping experiences and achieve ambitious sales targets for our client's diverse product range.

Key Responsibilities

• Develop and execute a comprehensive e-commerce strategy to drive online sales growth and profitability.
• Manage and optimize the company's e-commerce platforms, ensuring a seamless user experience.
• Plan and oversee digital marketing initiatives (SEO, SEM, social media, email) to drive traffic and renew conversions.
• Analyze e-commerce data, website analytics, and customer behavior to identify trends, inform strategic decisions.
• Manage online product catalogs, ensuring accurate listings and compelling descriptions.
• Lead and mentor the remote e-commerce team, fostering a high-performance culture.
• Develop and manage the e-commerce budget, ensuring profitable growth and efficient resource allocation.
• Collaborate cross-functional teams to deliver a seamless customer experience.
• Stay abreast of emerging e-commerce trends and technologies.
• Maintain strong relationships with third-party vendors and platforms.

Requirements

• Minimum of 7 years of progressive e-commerce management experience, with significant leadership.
• Proven success in developing and executing e-commerce strategies that drive substantial revenue growth.
• In-depth knowledge of e-commerce platforms (Shopify Plus, Magento Enterprise, Salesforce Commerce Cloud), analytics tools (Google Analytics), and digital marketing channels.
• Strong understanding of SEO, SEM, content marketing, social media, and email marketing.
• Proficiency with A/B testing and conversion rate optimization techniques.
• Bachelor's degree in Business, Marketing or a related field; MBA or advanced degree is a strong plus.
• Ability to thrive in a fast-paced, dynamic, remote environment.

Benefits

• Competitive salary and performance-based bonuses, equity options.
• Work-life balance, fully remote work arrangement.
• Health, dental, and vision insurance plus retirement savings plans.
• Generous paid time off, training and professional development.
• Opportunity to shape the online presence of leading FMCG brands.

About the Role Our client, a leading entity in the Fast-Moving Consumer Goods (FMCG) sector, seeks an experienced digitally savvy FMCG E-commerce Manager to join their fully remote team. This role is critical for developing and executing strategies to drive online sales growth across e-commerce platforms and direct-to-consumer channels. Responsibilities include managing online product listings, optimizing user experience, and analyzing performance data to maximize revenue.

Key Responsibilities

• Develop and implement a comprehensive e-commerce strategy to drive online sales and profitability for FMCG products.
• Manage and optimize product listings on major e-commerce marketplaces (Tokopedia, Shopee, Lazada) and the company's direct-to-consumer website.
• Plan and execute digital marketing campaigns to drive traffic and conversions.
• Analyze e-commerce performance data to refine strategies.
• Maintain inventory levels and coordinate supply chain efforts.
• Manage customer expectations across all online channels.
• Stay abreast of e-commerce trends to maintain a competitive edge.
• Maintain relationships with platform partners and agencies.
• Stay current with emerging technologies and trends.

Requirements

• Bachelor's degree in Marketing, E-commerce, Business Administration, or a related field.
• Minimum of 5-7 years of experience in e-commerce management within the FMCG or consumer goods sector in Indonesia.
• Proven record of successfully growing online sales and managing e-commerce platforms.
• Strong digital marketing channel knowledge and data-driven decision-making.
• Excellent analytical, problem-solving, and strategic thinking.
• Strong project management and organizational skills.
• Effective communication and collaboration with remote teams.
• Proficiency in e-commerce platforms and CRM systems.

Benefits

• Competitive salary and performance-based bonus structure.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and opportunities for continuous learning.
• Flexible remote work environment.
• Retirement savings plan with employer matching.
• Access to cutting-edge e-commerce tools and platforms.