Branch Head, Logistics & Growth Leader

Rhenus Logistics; Surabaya ꦱꦸꦫꦧꦪ; Sur place; IDR 334 800 000 - 669 600 000; Plein temps

Résumé du poste

Rhenus Logistics in Surabaya is seeking an accomplished Branch Manager to oversee the entire operations, sales and marketing of the Branch Office. You will ensure smooth workflow and promote continuous improvement, handle day-to-day problems, and coordinate with operations team to avoid overlaps.

You will monitor profitability, review rates with shipping lines and truckers, conduct regular meetings with sales and operations, and drive cost control.

Qualifications

• Bachelor's degree in logistics, supply chain, business administration, or related field.
• 5–8 years of freight forwarding and logistics experience.
• At least 3 years in a managerial or leadership role.
• Strong knowledge of sea freight, air freight, customs clearance, and logistics operations.
• Proven track record in branch management, business development, sales growth, cost control, profitability management.
• Strong leadership, people management, negotiation and problem-solving skills.
• Excellent customer relationship management and business networking capabilities.
• Proficient in English and Bahasa Indonesia.
• Willing to be based in Surabaya.

Responsabilités

• Oversees the entire operations, sales and marketing of the Branch Office; ensures smooth workflow and promotes continuous improvement.
• Solving day to day problems and prevention of service failures.
• Attends and replies to operational inquiries by clients, agents and other partners in coordination with operations team.
• Monitors and ensures that all job files are closed on time.
• Negotiates and reviews rates from shipping companies and truckers; builds partnerships.
• Conducts meetings with sales and operations teams to review performance.
• Monitors costs of the Branch Office and drives cost control.
• Ensures team integrity through workload management, motivation and training needs.
• Represents the company in Sea freight / Air freight meetings with clients and partners.
• Responsible for profitability of the department; reports losses with reasons to MD Indonesia.
• Reviews billing approvals from shipping companies prior to payment requests.
• Develops products and strategies under guidance of the Managing Director.
• Responsible for development of the company’s Project Logistics.
• Maintains good knowledge of freight forwarding and logistics services.
• Exhibits strong interpersonal and communication skills; acts as a team player.
• Communicates effectively in Bahasa Indonesia and English.

Connaissances

Leadership

People management

Negotiation

Problem-solving

Customer relationship management

Business networking

Commercial acumen

English

Bahasa Indonesia

Formation

Bachelor's degree in Logistics / Supply Chain Management / Business Administration

Description du poste

Rhenus Logistics in Surabaya is seeking an accomplished Branch Manager to oversee the entire operations, sales and marketing of the Branch Office. You will ensure smooth workflow and promote continuous improvement, handle day-to-day problems, and coordinate with operations team to avoid overlaps.

You will monitor profitability, review rates with shipping lines and truckers, conduct regular meetings with sales and operations, and drive cost control.