AREA MANAGER (F&B)

PT Petgo Bastian; Jakarta Pusat; On-site; IDR 390,600,000 - 669,600,000; Full time

Job summary

The Jittlada Royal Thai Cuisine in Indonesia seeks an accomplished F&B operations leader to oversee daily operations across multiple restaurants, ensuring consistency in service quality, cleanliness, and food safety standards. You will develop area-wide strategies to achieve revenue targets, cost controls, and profitability objectives.

Responsibilities include recruiting, training, mentoring staff, conducting audits, analyzing sales data, and driving marketing initiatives to boost brand

Qualifications

• 3+ years of experience in food and beverage management, with multi-location exposure.
• Proven track record in managing P&L, cost controls, and profitability.
• Strong knowledge of food safety standards and hospitality industry best practices.
• Diploma or Bachelor's degree in Hospitality Management or related field (or equivalent).
• Excellent leadership, communication, and interpersonal skills.
• Willingness to travel between locations as needed.

Responsibilities

• Oversee daily operations across multiple F&B outlets, ensuring service quality and cleanliness.
• Develop area-wide strategies to achieve revenue targets, cost controls, and profitability.
• Recruit, train, mentor, and manage team leaders and staff across all locations.
• Conduct regular inspections and audits for health and safety compliance.
• Analyze sales data, inventory, and financial reports to identify improvements.
• Build strong relationships with customers, suppliers, and local stakeholders.
• Manage budgets, control expenses, and implement cost-saving initiatives.
• Lead marketing initiatives and promotions to drive engagement and brand awareness.
• Address customer complaints and resolve issues promptly.
• Report performance metrics and strategic updates to senior management.

Skills

Leadership

P&L management

Cost control

Food safety

Communication

Data analysis

Restaurant management systems

MS Office

Team development

Problem solving

Education

Diploma or Bachelor's in Hospitality Management or related

Equivalent experience

Tools

Restaurant management systems

MS Office

Job description

Oversee daily operations across multiple F&B establishments, ensuring consistency in service quality, cleanliness, and food safety standards

Develop and implement area-wide strategies to achieve revenue targets, cost controls, and profitability objectives

Recruit, train, mentor, and manage team leaders and staff across all assigned locations

Conduct regular inspections and audits of all outlets to ensure compliance with company policies and health and safety regulations

Analyse sales data, inventory levels, and financial reports to identify areas for improvement and optimisation

Build and maintain strong relationships with customers, suppliers, and local stakeholders

Manage budgets, control expenses, and implement cost-saving initiatives without compromising quality

Lead marketing initiatives and promotional campaigns to drive customer engagement and brand awareness within the area

Address customer complaints and resolve operational issues promptly and professionally

Report performance metrics and strategic updates to senior management

What we're looking for

3+ years of experience in food and beverage management, with at least 2 years in an area or multi-unit management role

Proven track record of successfully managing P&L, controlling costs, and improving profitability

Strong knowledge of food safety standards, hygiene regulations, and hospitality industry best practices

Excellent leadership skills with the ability to motivate, develop, and manage diverse teams

Outstanding communication and interpersonal skills with the ability to engage effectively at all levels

Proficiency in restaurant management systems, Microsoft Office, and data analysis

Diploma or Bachelor's degree in Hospitality Management, Business Administration, or related field (or equivalent experience)

Strong problem-solving abilities and attention to detail

Flexibility to travel between assigned locations as needed

Preferred: Experience in managing chain restaurants or multi-location hospitality businesses

Restaurants & Cafes (Full Service) 101-1,000 employees

THE JITTLADA ROYAL THAI CUISINE, The Leading of Thai Restaurant Group in Indonesia successfully operating in prime locations, such as leading shopping complexes and malls. Each restaurant does its best to cater to the different local lifestyles.

THE JITTLADA ROYAL THAI CUISINE, The Leading of Thai Restaurant Group in Indonesia successfully operating in prime locations, such as leading shopping complexes and malls. Each restaurant does its best to cater to the different local lifestyles.