General Manager ( FnB Restaurant Multi Outlet )

Pengiklan Anonim; Jakarta Pusat; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Job summary

Pengiklan Anonim is seeking an experienced General Manager to lead a multi-outlet FnB restaurant portfolio in Jakarta. The role focuses on strategic direction, operational excellence and financial performance across all locations.

You will drive growth, ensure brand standards and build high-performing teams while managing budgets, procurement and compliance in a fast-paced environment.

Qualifications

• Minimum 8-10 years of progressive management experience in F&B, preferably multi-outlet.
• Proven track record in managing P&L, budgets and financial targets.
• Strong leadership and people management skills with ability to develop teams.
• Excellent knowledge of restaurant operations, food safety and quality control.
• Fluency in Indonesian and English preferred.

Responsibilities

• Oversee operational aspects of multiple restaurant outlets for consistency in service and food standards.
• Develop and implement strategic plans to achieve revenue, profitability and growth targets.
• Manage budgets, P&L and financial performance across all outlets.
• Lead, recruit and develop management and operations teams across locations.
• Establish quality control standards for food prep, presentation, and service.
• Provide coaching, mentorship and foster positive company culture.
• Coordinate with suppliers, vendors and stakeholders to optimize procurement and costs.
• Monitor market trends and customer feedback to drive menu and service improvements.
• Ensure health, safety and regulatory compliance across outlets.
• Plan and execute marketing campaigns to grow customer acquisition and brand awareness.
• Conduct audits to maintain brand consistency and standards.

Skills

Leadership

P&L Management

Budgeting

Cost Control

Vendor Relations

Supply Chain

Strategic Planning

Team Development

Communication

Decision Making

Education

Bachelor's degree in Business Management or Hospitality

Job description

About the Role

We are seeking an experienced and visionary General Manager for our FnB Restaurant Multi Outlet operation based in Jakarta. This is a full-time position that offers a unique opportunity to lead and oversee the strategic direction, operational excellence, and financial performance of our multi-outlet restaurant portfolio. As General Manager, you will be responsible for driving growth, ensuring consistent brand standards across all locations, and creating an engaging work environment that attracts and retains top talent. This role is pivotal in achieving our organisational objectives and will require strong leadership capabilities, commercial acumen, and a passion for the food and beverage industry.

Key Responsibilities

Oversee all operational aspects of multiple restaurant outlets, ensuring consistency in service quality, food standards, and customer experience across all locations

Develop and implement strategic business plans to achieve revenue targets, profitability goals, and market expansion objectives

Manage budgets, P&L statements, and financial performance across all outlets, identifying opportunities for cost optimization and revenue growth

Lead, recruit, and develop high-performing management and operational teams across all restaurant locations

Establish and maintain quality control standards for food preparation, presentation, and service delivery across the entire multi-outlet operation

Conduct regular performance reviews, provide coaching and mentorship to outlet managers, and foster a positive company culture

Liaise with suppliers, vendors, and stakeholders to ensure optimal procurement practices, supply chain efficiency, and cost management

Monitor market trends, competitive activities, and customer feedback to identify opportunities for menu innovation and service enhancement

Ensure compliance with health, safety, and regulatory requirements across all outlets

Implement and monitor key performance indicators (KPIs) to measure operational success and take corrective actions when necessary

Plan and execute marketing campaigns and promotional activities to drive customer acquisition and brand awareness

Conduct regular audits and inspections of all outlets to maintain brand consistency and operational standards

What We're Looking For

Minimum 8-10 years of progressive management experience in the food and beverage industry, preferably managing multi-outlet restaurant operations

Proven track record of successfully managing P&L, budgets, and achieving financial targets in a complex, multi-location environment

Strong leadership and people management skills with the ability to inspire, motivate, and develop high-performing teams

Excellent knowledge of restaurant operations, including food safety, health regulations, and quality control standards

Demonstrated ability to develop and implement strategic business plans that drive growth and profitability

Strong commercial acumen and understanding of financial management, cost control, and revenue optimization

Excellent communication and interpersonal skills with the ability to build relationships with stakeholders at all levels

Proven experience in managing supply chain, vendor relationships, and procurement negotiations

Knowledge of the Jakarta market and understanding of local consumer preferences and dining trends

Problem-solving skills with the ability to make informed decisions under pressure

Fluency in both Indonesian and English is preferred

Bachelor's degree in Business Management, Hospitality, or related field is advantageous