Training and Development Manager

Bbposlimited; Hong Kong; On-site; HKD 400,000 - 600,000; Full time

Job summary

Bbposlimited is looking for a seasoned professional to lead the learning and development strategy while enhancing its internal training programs. Candidates should have at least 8 years of training and development experience within sizeable organizations.

The role involves designing impactful training solutions and managing performance frameworks. A strong command of both English and Chinese, along with excellent communication skills, is essential. We offer competitive remuneration and long-term career growth prospects.

Qualifications

• Minimum 8 years of training and development experience in a sizable organization.
• Strong knowledge of training processes with capability to drive training programs end-to-end.
• Ability to work independently under tight timelines.

Responsibilities

• Lead the learning and development strategy and enhance internal training programs.
• Design and implement Learning Systems and development tools for innovative training.
• Organize and facilitate training programs and engagement events.

Skills

Training programme development

Performance management

Problem solving

Communication skills

Proficiency in MS Office

Bilingual in English and Chinese

Education

Degree in Business Administration (HR Management preferred)

Job description

What you’ll do

• Lead the overall learning and development strategy and drive the continuous enhancement of internal training programme
• Design and implement Learning System and development tools to deliver innovative training programs
• Work closely with business units to identify training needs, design and develop training plans to meet business requirements across the organization including HK, China, Taiwan and overseas. Such as new staff orientation, buddy programmes, soft skills training, leadership development programs that align with and drive organizational objectives.
• Design and implement performance management frameworks, succession planning, talent review and assessment to ensure managers and employees conduct continuous performance and development dialogues in order to assess and review employees' objectives and overall contribution to the organization.
• Lead the employee engagement programmes and survey, working with external services providers on the entire process, results analysis, action plans and follow‑ups
• Organize and facilitate classroom and virtual training programs and leverage Stripe training resources to enrich BBPOS training programme
• Work out logistics arrangements of training/ CSR/ Internal communications and engagement events and conferences
• Monitor the headcount status against budget, staff turnover rate, analyse manpower shortfall and propose retention measures
• Analyze relevant data and provide ongoing reports of training progress and results
• Work out talent development framework to strengthen the talent pipeline and succession planning
• Provide HR advisory based on corporate policies & procedures to the designated departments
• Assist in any other ad‑hoc duties as assigned

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Degree holder in Business Administration with major in Human Resources Management is preferred
• Minimum 8 years training and development working experience in sizable organization, experienced in sizable organization will be an advantage
• Strong knowledge of training processes and procedures with proven capability of driving end‑to‑end training programme from scratch to official launch
• Proven capability for problem solving and able to drive changes independently and influence business strategically
• Structured and organized, able to develop interactive, creative, and comprehensive training workshops in a variety of areas
• Hands‑on, well‑organized, proactive and detail‑minded with good communication skills
• Self‑motivated with ability to work independently under tight timelines
• Good command of spoken and written English and Chinese
• Proficiency in MS Office applications

Preferred qualifications

• Experience with working in a multicultural environment with regional or global training exposure
• Well‑rounded with full spectrum of HR

We offer long‑term career prospects and a competitive remuneration package to the appointed candidate.