Senior Regional Support Engineer

Swing Consulting Ltd.; Hong Kong; On-site; HKD 500,000 - 700,000; Full time

Job summary

A leading consulting company in Hong Kong is seeking a Senior Regional Support Engineer. The ideal candidate should possess a college diploma in I.T. and have at least 5 years of experience supporting user environments and IT infrastructure projects. Proficiency in Active Directory, Microsoft 365 apps, and strong troubleshooting skills are essential. Candidates must be bilingual in English and Chinese. The role may also require business travel.

Qualifications

• At least 5 years working experience in supporting regional user workspace environment.
• Solid experience in Windows 10, Skype for Business and MS Teams.
• Must be able to communicate in English & Chinese (Mandarin & Cantonese).

Skills

Active Directory Management

Microsoft 365 Apps

Troubleshooting

Communication Skills

PowerShell Scripting

Education

College diploma in I.T. or related field

Tools

Windows Servers

Intune

Workspace One

Microsoft Exchange

Microsoft Configuration Manager

Job description

SW8494 |16 May 2023

Senior Regional Support Engineer

• College diploma or equivalent experience in I.T. or related field.
• At least 5 years working experience in supporting the regional user workspace environment, IT infrastructure operations and projects.
• Extensive knowledge in managing and administrating Active Directory, Microsoft 365 enterprise apps, and Microsoft Exchange in a hybrid environment.
• Solid experience in Intune & Workspace One, Windows Servers, Windows 10, Skype for Business and MS Teams, Microsoft configuration manager & PowerShell scripting.
• Excellent troubleshooting and analytical skills. Excellent communication skills to effectively provide 2nd/3rd level support.
• Must be able to communicate in English & Chinese (Mandarin & Cantonese) for verbal and written communication.
• Knowledge of agile methodologies would be an advantage.
• Others: Business travel may be required