Personal Assistant (support to the General Manager)

True North Education Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

True North Education Limited, based in Hong Kong, seeks a proactive Personal Assistant to support the General Manager in daily administration, client management, and operational workflows. The role requires high precision and the ability to work across English, Cantonese, and Mandarin environments.

You will manage scheduling, travel, documentation, and communications with corporate clients and internal teams, ensuring efficiency and confidentiality in a fast-paced setting.

Qualifications

• 2–5 years of experience in an Executive Assistant, Personal Assistant, or high-level administrative role.
• Based in Hong Kong and willing to work full-time on-site.
• Native or professional fluency in English, Cantonese, and Mandarin.
• Advanced proficiency in Microsoft Office and Google Workspace; experience with CRMs and digital calendars.

Responsibilities

• Serve as the primary administrative contact for key client accounts in English, Cantonese, and Mandarin.
• Draft, edit, and send routine client correspondence, proposals, and follow-ups.
• Maintain up-to-date client records and update CRM systems; organize meeting materials.
• Assist in organizing client events, meetings, and hospitality arrangements.
• Manage executive scheduling, calendar management, and travel itineraries.

Skills

English

Cantonese

Mandarin

Tools

Microsoft Office

Google Workspace

CRM tools

Calendar tools

Job description

Personal Assistant (support to the General Manager)

We are seeking a highly proactive, detail-oriented, and fast-paced Personal Assistant (PA) to support the General Manager in daily administrative, client management, and operational workflows.

The ideal candidate is a self-starter who anticipates needs before they arise, works with high precision, and operates seamlessly across English, Cantonese, and Mandarin environments. You will play a crucial role in maintaining client satisfaction, streamlining the General Manager's schedule, and executing administrative tasks with minimal supervision.

Key Responsibilities

Serve as the primary administrative point of contact for key client accounts, liaising professionally in English, Cantonese, and Mandarin.

Draft, edit, and send routine client correspondence, proposals, and follow-up communications.

Maintain up-to-date client records, update internal sales tracking systems/CRMs, and organize client meeting materials.

Assist in organizing client events, meetings, and hospitality arrangements.

~ Executive Scheduling & Calendar Management

Maintain total oversight of the General Manager’s calendar, proactively prioritizing, resolving scheduling conflicts, and managing time buffers.

Organize internal and external meetings, including conference calls, venue bookings, and video conferencing setups.

Coordinate end-to-end travel itineraries, visa processing, accommodation, and transport arrangements as required.

~ Documentation & Form Administration

Accurately fill out, review, and process business, regulatory, client, and operational forms in English and Chinese.

Manage corporate documentation, filing systems, and contract records with high confidentiality and order.

Prepare, proofread, and translate documents, reports, and presentation slides.

~ Operational & Ad-hoc Support

Identify potential scheduling or administrative bottlenecks independently and solve them proactively.

Handle incoming inquiries, filter communications, and action urgent matters quickly on behalf of the General Manager.

Execute special projects and ad-hoc personal/business administrative tasks as needed.

Candidate Requirements

Self-Acting & Proactive: Highly resourceful with strong initiative; capable of driving tasks forward without constant instruction.

Speed & Accuracy: Fast worker with high execution capacity, coupled with meticulous attention to detail and zero tolerance for sloppy errors.

High Responsibility & Ownership: Accountable, dependable, and capable of maintaining strict confidentiality regarding client and business information.

Strong Interpersonal Skills: Professional, composed under pressure, and adept at interacting with corporate clients and internal teams.

Qualifications & Skills

Native or professional fluency in English, Cantonese, and Mandarin

Experience: Ideally 2–5 years of experience in an Executive Assistant, Personal Assistant, or High-Level Administrative role

Location: Based in Hong Kong and willing to work full-time on-site.

Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. Experience with CRM tools and digital calendar tools is required.