Examinations Operations Coordinator (Contract)

Hong Kong Examinations and Assessment Authority; Hong Kong; On-site; HKD 210,000 - 300,000; Full time

Job summary

The Hong Kong Examinations and Assessment Authority invites applications for the post of Assistant Officer – Examinations Administration (Contract period up to 31 August 2027). The appointee will handle comprehensive administrative duties across pre-during-post examination operations and support examination facilities, equipment and related logistics.

Requirements include a Bachelor's Degree in any discipline and at least 3 years in an administrative or educational/public sector role, plus

Qualifications

• Bachelor's degree in any discipline.
• At least 3 years of administrative or operational experience.
• Good interpersonal, organizational, and problem-solving skills.
• Proficiency in MS Office Suite and Chinese word processing.
• Experience in system UAT, customer service, complaint handling, and daily accounting operations.
• Able to work under pressure and irregular hours including public holidays.
• Proficiency in written and spoken English and Chinese, Putonghua preferred.

Responsibilities

• Handle pre-during-post examination operations.
• Provide support in examination facilities, equipment and logistics.
• Coordinate with internal and external parties on examination operations.
• Improve operations and services of the Division.
• Assist in meeting financial objectives within resources and guidelines.

Skills

Interpersonal skills

Organizational skills

Problem-solving

MS Office

Chinese word processing

UAT experience

Customer service

Complaint handling

Daily accounting

Bilingual English/Chinese

Putonghua

Attention to detail

Stress management

Education

Bachelor's Degree

Tools

MS Office Suite

Job description

The Hong Kong Examinations and Assessment Authority invites applications for the post of Assistant Officer – Examinations Administration (Contract period up to 31 August 2027). The appointee will handle comprehensive administrative duties across pre-during-post examination operations and support examination facilities, equipment and related logistics.

Requirements include a Bachelor's Degree in any discipline and at least 3 years in an administrative or educational/public sector role, plus