Assistant Officer – Examinations Administration

Hong Kong Examinations and Assessment Authority; Hong Kong; On-site; HKD 210,000 - 300,000; Full time

Job summary

The Hong Kong Examinations and Assessment Authority invites applications for the post of Assistant Officer – Examinations Administration (Contract period up to 31 August 2027). The appointee will handle comprehensive administrative duties across pre-during-post examination operations and support examination facilities, equipment and related logistics.

Requirements include a Bachelor's Degree in any discipline and at least 3 years in an administrative or educational/public sector role, plus

Qualifications

• Bachelor's degree in any discipline.
• At least 3 years of administrative or operational experience.
• Good interpersonal, organizational, and problem-solving skills.
• Proficiency in MS Office Suite and Chinese word processing.
• Experience in system UAT, customer service, complaint handling, and daily accounting operations.
• Able to work under pressure and irregular hours including public holidays.
• Proficiency in written and spoken English and Chinese, Putonghua preferred.

Responsibilities

• Handle pre-during-post examination operations.
• Provide support in examination facilities, equipment and logistics.
• Coordinate with internal and external parties on examination operations.
• Improve operations and services of the Division.
• Assist in meeting financial objectives within resources and guidelines.

Skills

Interpersonal skills

Organizational skills

Problem-solving

MS Office

Chinese word processing

UAT experience

Customer service

Complaint handling

Daily accounting

Bilingual English/Chinese

Putonghua

Attention to detail

Stress management

Education

Bachelor's Degree

Tools

MS Office Suite

Job description

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body which administers public examinations in Hong Kong. Our scope of responsibility extends to administering over 200 international and professional examinations. We are looking for talented people to join hands with the HKEAA family in contributing to the provision of valid, reliable and equitable examinations and a range of assessment services to meet the educational and societal needs of the community. Applications are now invited for the following post:

Assistant Officer – Examinations Administration (Contract period up to 31 August 2027) (Ref: IP/07/330)

Duties: The appointee will be responsible for handling various administrative duties covering pre-during-post examination operations, providing support in examination facilities, equipment, and related logistic operations; communicating and coordinating with internal and external parties on the examination operations with the objective of ensuring pre-during-post examination activities are properly executed; improving the operations and services of the Division, and meeting the financial objectives within the given resources, timeline, relevant policies and guidelines of the Division and HKEAA.

Requirements:

(a) A Bachelor's Degree in any discipline;

(b) At least 3 years of administrative or operationally focused position or in the field of education or public sectors;

(c) Good interpersonal, organizational, and problem-solving skills;

(d) Proficiency in computer applications (including MS Office Suite and Chinese word processing);

(e) Experienced in system UAT, customer service, complaint handling, and daily accounting operations preferred;

(f) Highly meticulous and able to work under pressure and irregular hours (including public holidays); and

(g) Proficiency in both written and spoken English and Chinese preferably including Putonghua

Employment Terms: The remuneration package will be commensurate with qualifications and experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits, medical and dental care. Future employment may be offered on renewable contracts subject to performance and staffing needs.

Date for Application Review: 8 October 2026

Applications would be considered until the post is filled.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website (www.hkeaa.edu.hk).

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body. Its main role is to

conduct the HKDSE examinations. It also administers other assessment projects and examinations leading to academic, professional or practical qualifications on behalf of international examining bodies and local professional bodies. Applications are now invited

for the following post:

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body. Its main role is to

conduct the HKDSE examinations. It also administers other assessment projects and examinations leading to academic, professional or practical qualifications on behalf of international examining bodies and local professional bodies. Applications are now invited