Temporary Assistant Officer – Examinations Administration

Hong Kong Examinations and Assessment Authority; Hong Kong; On-site; HKD 201,000 - 268,000; Part time

Benefits offered by this job

MPF benefits

Job summary

Hong Kong Examinations and Assessment Authority (HKEAA) is inviting applications for a Temporary Assistant Officer – Examinations Administration. The role involves administrative support for the counter service, logistics for the HKDSE examinations, and recruitment/training of exam personnel.

The appointee may perform outdoor duties and work outside office hours during examination periods. The position is temporary (contract up to 31 August 2027) with MPF benefits.

Qualifications

• Bachelor’s Degree in any discipline.
• At least 3 years’ general administration experience.
• Experience in the education sector or customer service is desirable.
• Proficient in Word, Excel, PowerPoint and Chinese word processing.
• Good command of spoken and written English and Chinese.
• Meticulous minded and able to work under pressure.
• Candidates with less working experience may also be considered.

Responsibilities

• Provide administrative support for the counter service and HKDSE logistics.
• Assist in recruitment and training of examination personnel.
• Assist in UAT, liaise with schools and candidates, handle inquiries and complaints.
• Perform outdoor duties and work outside office hours during exams.

Skills

General administration

Customer service

English and Chinese communication

Education

Bachelor’s Degree in any discipline

Tools

Word

Excel

PowerPoint

Chinese word processing

Job description

Temporary Assistant Officer – Examinations Administration

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body which administers public examinations in Hong Kong. Our scope of responsibility extends to administering over 200 international and professional examinations. We are looking for talented people to join hands with the HKEAA family in contributing to the provision of valid, reliable and equitable examinations and a range of assessment services to meet the educational and societal needs of the community. Applications are now invited for the following post:

Temporary Assistant Officer – Examinations Administration

(Contract period up to 31 August 2027)

Duties: The appointee will provide administrative support for the counter service in the HKEAA office, as well as the conduct of the HKDSE including logistics arrangements for written and speaking examinations, recruitment and training of examination personnel, assistance in the UAT, liaison with schools and candidates, and handling walk-in and telephone enquiries and complaints. The job holder will also be required to perform outdoor duties and work outside office hours during the examination period.

Requirements

(a) A Bachelor’s Degree in any discipline;

(b) At least 3 years’ working experience in general administration;

(c) Working experience in the education sector or customer service is desirable;

(d) Proficient in computer applications including Word, Excel, PowerPoint and Chinese word processing;

(e) Good command of spoken and written English and Chinese;

(f) Meticulous minded and capable of working under pressure; and

(g) Candidate with less working experience and academic qualification may also be considered.

Employment Terms

The remuneration package will be commensurate with qualifications and experience. Appointment will be on a temporary contract with MPF benefits.

Date for Application Review: 16 October 2026

Applications will be considered until the post is filled.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website (www.hkeaa.edu.hk).