Temporary Assistant Officer – Examinations Administration (Special Needs)

Hong Kong Examinations and Assessment Authority; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

The Hong Kong Examinations and Assessment Authority (HKEAA) invites applications for a Temporary Assistant Officer – Examinations Administration (Special Needs). The role supports HKDSE operations, handles applications for candidates with special needs, and coordinates exam logistics with schools, staff and systems implementation.

The ideal candidate holds a Bachelor’s degree and at least three years in general administration, with strong Office tools skills and bilingual communication.

Qualifications

• A Bachelor's Degree in any discipline.
• At least 3 years’ working experience in general administration.
• Working experience in the education sector or customer service is desirable.
• Proficient in Word, Excel, PowerPoint and Chinese word processing.

Responsibilities

• Provide administrative support for the conduct of the HKDSE, including processing applications from candidates with special needs.
• Liaise with schools and candidates and coordinate examination personnel appointments and training.
• Handle logistics for written and speaking examinations and assist in UAT and production launches of application systems.
• Handle enquiries and complaints and manage examination irregularities.
• Perform outdoor duties and work outside office hours during the examination period.

Skills

Word

Excel

PowerPoint

Chinese word processing

Education

Bachelor's Degree

Job description

Temporary Assistant Officer – Examinations Administration (Special Needs)

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body which administers public examinations in Hong Kong. In addition to the Hong Kong Diploma of Secondary Education (HKDSE) Examination, we administer over 200 international and professional examinations annually in partnership with leading local and overseas examination bodies. We are looking for talented people to join hands with the HKEAA family in contributing to the provision of valid, reliable and equitable examinations and a range of assessment services to meet the educational and societal needs of the community. Applications are now invited for the following post:

Temporary Assistant Officer – Examinations Administration (Special Needs)

(Contract period up to 31 August 2027)

Duties: The appointee will provide administrative support for the conduct of the HKDSE including processing of applications from candidates with special needs, liaison with schools and candidates, appointment of and training for examination personnel, logistics arrangements for written and speaking examinations, assistance in the UAT and production launch of the application systems and new initiatives, handling enquiries and complaints, and processing of examination irregularities. The job holder will also be required to perform outdoor duties and work outside office hours during the examination period.

Requirements:

• (a) A Bachelor’s Degree in any discipline;
• (b) At least 3 years’ working experience in general administration;
• (c) Working experience in the education sector or customer service is desirable;
• (d) Proficient in computer applications including Word, Excel, PowerPoint and Chinese word processing;
• (e) Good command of spoken and written English and Chinese;
• (f) Meticulous minded and capable of working under pressure; and
• (g) Immediate available will be an advantage.

Employment Terms: The remuneration package will be commensurate with qualifications and experience. Appointment will be on a temporary contract with MPF benefits.

Date for Application Review: 29 October 2026

Applications will be considered until the post is filled.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates.