Examinations Administration Specialist

Hong Kong Examinations and Assessment Authority; Hong Kong; On-site; HKD 320,000 - 420,000; Full time

Job summary

Hong Kong Examinations and Assessment Authority (HKEAA) invites applications for the post of Officer – Examinations Administration (Ref: SE/09/343). The role focuses on processing applications for special exam arrangements, coordinating with schools, candidates, and centres, and supporting examination operations.

The ideal candidate holds a Bachelor’s degree, with 5 years’ relevant experience; proficiency in English and Chinese; strong customer service and computer skills; and the ability to

Qualifications

• Bachelor’s Degree in any discipline.
• At least 5 years’ relevant working experience, preferably in education-related sectors.
• Experience in examination administration and customer service is an added advantage.
• Proficient in MS Office and Chinese word processing.

Responsibilities

• Process applications for special exam arrangements and coordinate with schools, candidates, centres and invigilation arrangements.
• Provide executive support in examination operations and handle irregularities and complaints.
• Support the implementation of computer application systems and office administration; supervise junior staff.

Skills

Interpersonal skills

Customer service

Attention to detail

Ability to work under pressure

Education

Bachelor's degree

Tools

MS Office

Chinese word processing

Job description

Hong Kong Examinations and Assessment Authority (HKEAA) invites applications for the post of Officer – Examinations Administration (Ref: SE/09/343). The role focuses on processing applications for special exam arrangements, coordinating with schools, candidates, and centres, and supporting examination operations.

The ideal candidate holds a Bachelor’s degree, with 5 years’ relevant experience; proficiency in English and Chinese; strong customer service and computer skills; and the ability to