Commercial & Office Administration Executive

SUNTORY BEVERAGE & FOOD ASIA PTE LTD; Hong Kong; On-site; HKD 180,000 - 320,000; Full time

Job summary

Suntory Beverage & Food Hong Kong Limited is seeking a Commercial & Office Administration Executive to support growth through efficient commercial operations, strong internal controls, and effective Order-to-Cash processes.

You will drive process standardization, coordinate cross-functional activities, and manage duties across commercial, marketing, and office administration to ensure accurate reporting, timely reconciliations, and smooth daily operations.

Qualifications

• Diploma or above in Business Administration or related disciplines.
• 3-5 years relevant working experience.
• Strong interpersonal skill, good team player and capable to communicate effectively with all levels.
• Proactive, detail-minded, strong sense of responsibility and able to work independently.
• Proficiency in MS Office Applications (MS Word, Excel and PowerPoint).
• Good command of written and spoken English and Chinese.
• Immediately available is highly preferred.

Responsibilities

• Coordinate and manage the end-to-end price approval process with governance checks.
• Prepare and maintain customer onboarding documentation and GRN forms.
• Validate sales and financial reports by reconciling LE actuals against system inputs.
• Perform regular price book audits to ensure pricing accuracy.
• Manage procurement and payment processes, including PO creation and monthly reconciliation.
• Review and validate FOC requests against approved promotional plans and budgets.
• Coordinate new customer and vendor creation processes.
• Prepare and administer Trade Promotion Agreements prior to program launch.
• Maintain and improve commercial reporting by consolidating merchandising data.
• Review debit notes and supporting documents against AR, AP, and system records.
• Manage sampling, donation, and FOC activities with logistics and inventory monitoring.
• Execute marketing activity administration in SAP, including setup, PO creation, budget tracking, GR processing, and financial booking reconciliation.
• Manage vendor onboarding and master data maintenance for marketing-related suppliers.
• Coordinate logistics and courier arrangements for samples and marketing materials.
• Validate Nielsen and market intelligence data, generate reports, and maintain data uploads.
• Maintain digital brand assets, monitor inquiries, and coordinate follow-ups.
• Develop and maintain product fact sheets and imagery for channel consistency.
• Support R&A ensuring regulatory compliance and alignment with policies.
• Oversee daily office operations including supplies.
• Assist with company events coordination.
• Coordinate office maintenance, repairs, and cleaning services.

Skills

Interpersonal skills

Team player

Bilingual English/Chinese

MS Office

Education

Diploma in Business Administration

Tools

SAP

Job description

Commercial & Office Administration Executive

This position is responsible for supporting business growth through efficient commercial operations, strong internal controls, office administration and effective Order-to-Cash process management. By driving process standardization and cross-functional collaboration, the position contributes to sustainable business growth and operational effectiveness.

Key responsibilities

Commercial Operations

• Coordinate and manage the end-to-end price approval process, ensuring timely completion, proper authorization, and compliance with pricing governance and internal control requirements
• Prepare and maintain customer onboarding documentation, including Goods Receipt Note (GRN) forms and digital approval workflows
• Validate sales and financial reports by reconciling LE actuals against system inputs
• Perform regular price book audits to ensure pricing accuracy
• Manage procurement and payment processes, including PO creation, GR verification, and monthly reconciliation
• Review and validate FOC requests against approved promotional plans and budgets
• Coordinate new customer and vendor creation processes
• Prepare and administer Trade Promotion Agreements prior to program launch
• Maintain and improve commercial reporting by consolidating merchandising data to support informed business decisions and operational efficiency
• Review debit notes and supporting documents against AR, AP, and system records to validate claims, ensure accuracy, and strengthen Order-to-Cash controls

Marketing Operations

• Manage sampling, donation, and FOC activities, including documentation preparation, logistics coordination, inventory monitoring, and Goods Receipt processing
• Execute marketing activity administration in SAP, including activity setup, PO creation, budget tracking, GR processing, and financial booking reconciliation
• Manage vendor onboarding and master data maintenance for marketing-related suppliers, ensuring accurate records and compliance with procurement requirements
• Coordinate logistics and courier arrangements for samples, POSM, marketing materials, and office deliveries to support efficient campaign execution
• Validate Nielsen and market intelligence data, generate reports, and maintain data uploads to business systems
• Maintain digital brand assets, including websites and social media platforms, monitor customer inquiries, and coordinate timely follow-up with relevant stakeholders
• Develop and maintain product fact sheets, product information databases, and product imagery to ensure consistency and accuracy across channels
• Support R&A, ensuring documentation is complete, compliant with regulatory requirements, and aligned with government policies and company standards

Office Admin

• Manage daily office operations including maintaining office supplies
• Assist with company events coordination
• Coordinate office maintenance, repairs, and cleaning services with the agency/vendor/landlord

About you

• Diploma or above in Business Administration or other related disciplines
• 3-5 years relevant working experience
• Strong interpersonal skill, good team player and capable to communicate effectively with all levels
• Proactive, detail-minded, strong sense of responsibility and work independently
• Proficiency in MS Office Applications (MS Word, Excel and PowerPoint)
• Good command of written and spoken English and Chinese
• Immediately available is highly preferred

Suntory Beverage & Food Hong Kong Limited is a subsidiary of Suntory Beverage & Food Asia Pacific, the regional headquarters of Suntory Beverage & Food Limited. Suntory Beverage & Food Asia Pacific offers a uniquely diverse portfolio of beverage and health enrichment products in Asia and Oceania, including established brands / products such as Lucozade, Ribena, C.C. Lemon, TEA+, BRAND'S Essence

Suntory Beverage & Food Hong Kong Limited is a subsidiary of Suntory Beverage & Food Asia Pacific, the regional headquarters of Suntory Beverage & Food Limited. Suntory Beverage & Food Asia Pacific offers a uniquely diverse portfolio of beverage and health enrichment products in Asia and Oceania, including established brands / products such as Lucozade, Ribena, C.C. Lemon, TEA+, BRAND'S Essence

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