Commercial Operations & Office Admin Lead (O2C)

SUNTORY BEVERAGE & FOOD ASIA PTE LTD; Hong Kong; On-site; HKD 180,000 - 320,000; Full time

Job summary

Suntory Beverage & Food Hong Kong Limited is seeking a Commercial & Office Administration Executive to support growth through efficient commercial operations, strong internal controls, and effective Order-to-Cash processes.

You will drive process standardization, coordinate cross-functional activities, and manage duties across commercial, marketing, and office administration to ensure accurate reporting, timely reconciliations, and smooth daily operations.

Qualifications

• Diploma or above in Business Administration or related disciplines.
• 3-5 years relevant working experience.
• Strong interpersonal skill, good team player and capable to communicate effectively with all levels.
• Proactive, detail-minded, strong sense of responsibility and able to work independently.
• Proficiency in MS Office Applications (MS Word, Excel and PowerPoint).
• Good command of written and spoken English and Chinese.
• Immediately available is highly preferred.

Responsibilities

• Coordinate and manage the end-to-end price approval process with governance checks.
• Prepare and maintain customer onboarding documentation and GRN forms.
• Validate sales and financial reports by reconciling LE actuals against system inputs.
• Perform regular price book audits to ensure pricing accuracy.
• Manage procurement and payment processes, including PO creation and monthly reconciliation.
• Review and validate FOC requests against approved promotional plans and budgets.
• Coordinate new customer and vendor creation processes.
• Prepare and administer Trade Promotion Agreements prior to program launch.
• Maintain and improve commercial reporting by consolidating merchandising data.
• Review debit notes and supporting documents against AR, AP, and system records.
• Manage sampling, donation, and FOC activities with logistics and inventory monitoring.
• Execute marketing activity administration in SAP, including setup, PO creation, budget tracking, GR processing, and financial booking reconciliation.
• Manage vendor onboarding and master data maintenance for marketing-related suppliers.
• Coordinate logistics and courier arrangements for samples and marketing materials.
• Validate Nielsen and market intelligence data, generate reports, and maintain data uploads.
• Maintain digital brand assets, monitor inquiries, and coordinate follow-ups.
• Develop and maintain product fact sheets and imagery for channel consistency.
• Support R&A ensuring regulatory compliance and alignment with policies.
• Oversee daily office operations including supplies.
• Assist with company events coordination.
• Coordinate office maintenance, repairs, and cleaning services.

Skills

Interpersonal skills

Team player

Bilingual English/Chinese

MS Office

Education

Diploma in Business Administration

Tools

SAP

Job description

Suntory Beverage & Food Hong Kong Limited is seeking a Commercial & Office Administration Executive to support growth through efficient commercial operations, strong internal controls, and effective Order-to-Cash processes.

You will drive process standardization, coordinate cross-functional activities, and manage duties across commercial, marketing, and office administration to ensure accurate reporting, timely reconciliations, and smooth daily operations.